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Saravanan Moderator


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About Me
Technical Support Advisor - Premier Services, Professional Services

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  • @BOBBY_D - Thats weird. It should throw some notice/error if its a success/failure. Could you please check the logs message on the SonicWall to check if there are any messages pertained to this.
  • Hi @X86ADAMANTIUM, I definitely understand your point to remove complexity on the configuration side. But App Control will not be triggered unless access rule is set to allow all or intended traffics. Hope this answers your question. Please let me know for clarification.
  • Hi @PIERREH, Thank you for visiting SonicWall Community. The default routes are non-editable or can be deleted by design. You may need play around to use Network Monitor Policies or Network Probes to accomplish this requirement. Check the below KB for your reference to understand how the probing works and makes difference…
  • Hi @BOBBY_D, Sure, please monitor and let me know.
  • Hi @NAZIMMULLA07, As per the log events, it looks like there is a timeout between remote parties causing the tunnel to break. Could you please ensure Keep Alive is enabled only on one side of the Firewalls? Keep alive enabled firewall will be the Initiator and keep alive disabled firewall be the responder. Please make sure…
  • Hi @BOBBY_D, Thank you for visiting SonicWall Community. That's it about the configuration that needs to be in place. Could you please confirm if there is any error when you try to test the configuration or do a force sync in the Log Settings | AWS Logs page?
  • Hi @X86ADAMANTIUM, Thank you for visiting SonicWall Community. In simple ways, you can create one more allow rule to specific office 365 destination on top the deny rule. You have to start collecting the URL's or domain names or FQDN's used by office 365 since we have to use these in the destination field of the allow…
  • Hi @MAMEY, Could you please share the error message that you get when trying to login to the SonicWall GUI?
  • Hi @Robby, The SNMP MIB files can be downloaded for each firmware versions from the MySonicWall account. Here is a sample one for your reference.
  • Hi @KEPPY, Thank you for visiting SonicWall Community. Let me check this and get back.
  • Hi @JEONG and @jkjung, The latest Chassis OS version is Yes, the versions mentioned has to match both the firewalls. Please upgrade the chassis OS and that will update the other parameters. The latest firmware version for SM 9800 is You can find this detail from the release notes of the corresponding…
  • Hi @Stever, Thank you for visiting SonicWall Community. Yes, you should be able to block the traffic from X2 to X0 using access rules. You have to create an access rule from X2 interface assigned zone to X0 interface assigned zone LAN. Below is the reference KB article that may help you. Hope this helps.
  • Hi @JEONG, Thank you for visiting SonicWall Community. In HA setup, the firmware versions along with chassis OS version has to be same on both the units. This is a mandatory prerequisite for the HA to function as expected. Please make sure your new product has software support license. With this license in place, all the…
  • Hi @FLARE, If you wanna schedule a reboot regularly, you may use options from the diag page of the SonicWall appliance. If you are using Gen 6 appliance, use the weblink https://firewallIPaddress/diag.html and if you are using Gen 7 appliance, use the web-link https://firewallIPaddress/sonicui/7/m/mgmt/settings/diag. Check…
  • Hi @Flare, Thank you for visiting SonicWall Community. Yes, scheduling a reboot with SonicWall firewall series is possible. PFB for the respective KB. Hope this helps.