Saravanan

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Saravanan Moderator

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Saravanan
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Technical Support Advisor - Premier Services, Professional Services
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100 Answers25 Helpfuls500 Comments50 Answers25 Answers100 Comments25 Likes5 Answers5 HelpfulsPhotogenic5 LikesFirst AnswerName Dropper10 CommentsFirst Comment

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  • Hi @RAGE, Thanks for trying out the suggestions. May be we have to factory reset the firewall to defaults and perform the speed test with default config present in it. Please take further help on this from our support team.
  • Hi @gmenon, Thank you for visiting SonicWall Community. Yes, settings migration from one firewall model to another firewall model should be supported. To verify the settings import between the firewall models, please check the below KB article…
  • Hi @Ehsan, Thank you for visiting SonicWall Community. This error is by design as defined by below KB article. https://www.sonicwall.com/support/knowledge-base/error-index-of-the-interface-dhcp-server-enabled-on-secondary-bridged-interface-n…
  • Hi @RAGE, Thank you for visiting SonicWall Community. This seems to be odd. Lets verify what could have caused the issue to occur all of a sudden. Did you connect just a single PC to the SonicWall with every other devices on other interfaces either …
  • Hi @JASONMEYER, Thank you for visiting SonicWall Community. If you are replacing the existing ISP on the firewall with new one, once you configured the new ISP the default routes, NAT policies, address objects for the interface IP address gets creat…
  • Hi @DSI_MYAUCHAN, Thank you for visiting SonicWall Community. Since you have performed a NAT over a VPN tunnel, the firewall will consume the packets from IP address 10.45.36.170 and will perform NAT operation to change the IP address to 10.114.3.36…
  • Hi @DJHURT1, I guess, the packet is dropped by the SonicWall because of access rule not allowed. You can check for the Src MAC address in the ARP section on the SonicWall to find out which device it belongs to. The MAC address keep changes every hop…
    in Sonicpoints Comment by Saravanan March 6
  • Hi @CROSSETTI, Thank you for choosing SonicWall Community. Is this issue only specific to windows 10 machine users and HTML5 RDP service? Could you please share the screenshot of the exact error?
    in SSL VPN Comment by Saravanan March 6
  • Hi @mrshahin, Thank you for visiting SonicWall Community. You are facing similar issue as defined in the below KB and the only difference is below KB represents GVC whereas yours is Site to Site VPN. Still you can follow the steps listed in the bel…
  • Hi @Yuber_Sierra, Adding a screenshot for your reference. https:///sonicui/7/m/Mgmt/settings/diag
  • @CLIENT - Please leave the value for TCP timeout to the default 15 mins. You can only change this value after a recommendation from our support team for any scenario. Changing this value may result in WAN to LAN connections opened on the firewall fo…
  • Hi @CLIENT, Yes, you have found the right article. You should be looking for any reasonable drop packets with reasons as access rule, content filter, etc,., otherwise we are good. Possibly, if you need more help on this part, I would suggest to take…
  • Hi @CLIENT, Thanks for explaining. Please try doing packet capture on the SonicWall to understand the reason for the packet drop.
  • Hi @DJHURT1, Thank you for visiting SonicWall Community. If the non domain clients can resolve domain names using your internal DNS server, then we should perform a packet capture on the SonicWall to trace the DNS and PING traffics. Packet monitor t…
    in Sonicpoints Comment by Saravanan March 5
  • Hi @CLIENT, Thank you for visiting SonicWall Community. Looks like the configuration is built from WAN to LAN for external users to access internal resources. The rule is allowed on the SonicWall purely based on source address as MAC address. If thi…