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Hello,
We have a Sonicwall TZ400 and after a power outage, the only light we get is a blinking light on the power led. Any idea what means?
Thanks,
@rmayoral check the power supply. I guess this is broken. to less power...
--Thomas
Hello @ThK
Thanks for your reply, we try with another power supply and the same result.
@rmayoral check if you can access the device on x0 with http://192.168.168.168
try to ping. maybe it is in save mode and has lost or broken the firmware
otherwise you should open a case
Hi @RMAYORAL,
Could you please let me know the color of the blinking power light?
Regards
Saravanan V
Technical Support Advisor - Premier Services
Professional Services
Thanks. Looks ODD.
Does the blue power light still blink continuously? Looks like power issues. Have you tried different power outlet by any chance?
Hi @rmayoral,
Thanks.
Since the issue started happening after a power outage, did the SonicWall installed environment have necessary power backup?
Answers
@rmayoral check the power supply. I guess this is broken. to less power...
--Thomas
Hello @ThK
Thanks for your reply, we try with another power supply and the same result.
@rmayoral check if you can access the device on x0 with http://192.168.168.168
try to ping. maybe it is in save mode and has lost or broken the firmware
otherwise you should open a case
--Thomas
Hi @RMAYORAL,
Could you please let me know the color of the blinking power light?
Regards
Saravanan V
Technical Support Advisor - Premier Services
Professional Services
Thanks for your reply. The light is blue
Hi @RMAYORAL,
Thanks. Looks ODD.
Does the blue power light still blink continuously? Looks like power issues. Have you tried different power outlet by any chance?
Regards
Saravanan V
Technical Support Advisor - Premier Services
Professional Services
Hi @rmayoral,
Thanks.
Since the issue started happening after a power outage, did the SonicWall installed environment have necessary power backup?
Regards
Saravanan V
Technical Support Advisor - Premier Services
Professional Services