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Sonicwall TZ400 Power light blinking after outage power

Hello,

We have a Sonicwall TZ400 and after a power outage, the only light we get is a blinking light on the power led. Any idea what means?

Thanks,

Category: Entry Level Firewalls
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Answers

  • ThKThK Enthusiast ✭✭

    @rmayoral check the power supply. I guess this is broken. to less power...

    --Thomas

  • rmayoralrmayoral Newbie ✭

    Hello @ThK


    Thanks for your reply, we try with another power supply and the same result.

  • ThKThK Enthusiast ✭✭

    @rmayoral check if you can access the device on x0 with http://192.168.168.168

    try to ping. maybe it is in save mode and has lost or broken the firmware

    otherwise you should open a case

    --Thomas

  • SaravananSaravanan Moderator

    Hi @RMAYORAL,

    Could you please let me know the color of the blinking power light?

    Regards

    Saravanan V

    Technical Support Advisor - Premier Services

    Professional Services

  • rmayoralrmayoral Newbie ✭
    Hello @Saravanan,

    Thanks for your reply. The light is blue
  • SaravananSaravanan Moderator

    Hi @RMAYORAL,

    Thanks. Looks ODD.

    Does the blue power light still blink continuously? Looks like power issues. Have you tried different power outlet by any chance?

    Regards

    Saravanan V

    Technical Support Advisor - Premier Services

    Professional Services

  • rmayoralrmayoral Newbie ✭
    Hi @Saravanan, yes we tried another outlet, still the same. It is not exactly continuous, turn on for 2 sec then turn off for 2 sec, like a power cycle.
  • SaravananSaravanan Moderator

    Hi @rmayoral,

    Thanks.

    Since the issue started happening after a power outage, did the SonicWall installed environment have necessary power backup?

    Regards

    Saravanan V

    Technical Support Advisor - Premier Services

    Professional Services

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