Best Of
Re: Why has the Latency Increased from <1 ms on LAN when pinging new generation 7 Sonicwall?
This behaviour isn't all that surprising given the general slowness of the Gen7 devices, and I can confirm that the ping times going from Gen6 to Gen7 are a) higher b) much more jittery [see if you can spot where the firewall was replaced]:
However.....does it actually matter? Ping times through the firewall are exactly the same as before, it's just ping time to the firewall itself that has gone awry.
Re: About the new documentation with entries for SonicOS 7.x
This topic has been resolved with the introduction of the new SonicWall Support page - https://www.sonicwall.com/support/
Looking at KB articles you'll see "Select your SonicOS Version" drop-down at the top of the text that will drive you directly to the appropriate text.
Now, there's even a download option to save the KB as a PDF file.
Thanks a lot for this much-needed enhancement!
Larry
Re: Selecting one NAT policy will also select other NAT policy's
@Jour , did you use the migration tool? https://migratetool.global.sonicwall.com/
CSC Unified Insights - Open Beta Launch
Calling all Capture Client customers - we have launched an Open Beta program for CSC Unified Insights which delivers a Dashboard of Dashboards experiences. Unified Insights is our very first release of a cross-product offering and is available at no additional costs to any tenant that is licensed for any 2 of NSM SaaS, Capture Client or WNM subscriptions. Unified Insights lays the foundation for our new breed of offerings that are tailored to making a Security Administrator's job easier when managing and responding to threats.
We would love to have you explore this new offering and provide us feedback on this new feature. There is no configuration required - if your tenant(s) is eligible, when you login you will see a new tile for Unified Insights enabled. Just click on it and explore away. Any and all feedback is welcome in this Beta Community that is now open to all SonicWall Community members.
Thanks in advanced for your participation!
SuroopMC
CSC Unified Insights - Open Beta Launched
Calling all Capture Client customers - we have launched an Open Beta program for CSC Unified Insights which delivers a Dashboard of Dashboards experiences. Unified Insights is our very first release of a cross-product offering and is available at no additional costs to any tenant that is licensed for any 2 of NSM SaaS, Capture Client or WNM subscriptions. Unified Insights lays the foundation for our new breed of offerings that are tailored to making a Security Administrator's job easier when managing and responding to threats.
We would love to have you explore this new offering and provide us feedback on this new feature. There is no configuration required - if your tenant(s) is eligible, when you login you will see a new tile for Unified Insights enabled. Just click on it and explore away. Any and all feedback is welcome in this Beta Community that is now open to all SonicWall Community members.
Thanks in advanced for your participation!
SuroopMC
Video Conferencing dropouts behind a Sonicwall
With the explosion of people using Teams / Zoom etc for video conferencing while working remotely, we hit an issue with some customers when users started returning into the office, with video and audio dropouts.
This really confused me as I have had no issues behind my firewall at home, nor have we had issues in the office.
Both customers that reported this are fairly big with 100mb+ leased line connections.
After a lot of testing, it appears that there are some changes that are required:
No.1 – UDP Flood Protection is what was killing both – I increased both customer firewalls from 1000 UDP Packets/sec to 10,000 – this resolved most of the issues
No.2 – Teams primarily talks to ports 80/443 as destination ports, so impossible to add exclusions… therefore, you need to add the listed source ports as provided by Microsoft.
Service Objects:
Teams Audio – TCP & UDP – 50000 – 50019
Teams Video – TCP & UDP – 50020 – 50039
Teams Sharing – TCP & UDP – 50040 – 50059
Teams UDP – 3478-3481
Create a Teams Service Group containing the above
Create an Access Rule:
Local Zone -> WAN
Source Port – Teams
Service - Any
Destination – Any
Advanced Tab – Disable DPI
Access rule required for each zone required to use Video / Audio
This should resolve any issues they may have. I’ve only tested the above with Teams and Zoom… but could resolve for others too.
justin