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Tech Tips: How to report mis-classified FN/FP Phishing email
CAS customer can report mis classified false negative or false positive phishing email by taking following steps.- Select email from Phishing Detection section under Analytics >>> Customer Q… (View Post)ReplyCategory:1 -
Stop and Start of the Office365Mail SaaS Application
Once O365Mail SaaS is added successfully to active SaaS application list, Stop and Start of O365Mail from UI is not recommended. When clicking Stop, it takes a few hours (sometimes even day or so) to… (View Post)ReplyCategory:1 -
Tech Tip: How to Promote CAS licensed User to Portal Admin
Customer can assign CAS Portal Admin rights to a licensed user from their MySonicWall account. Steps: Login to MSW account and add CAS licensed user under Resources & Support>>>Settings&… (View Post)ReplyCategory:1 -
Multiple CAS License Key Registration by MSP Customer on MSW Account
If customer is MSP and trying to register multiple CAS tenants on MSW account, then make sure they select ‘register a new instance’ each key. Selecting ‘Activate’ each time for multiple keys will res… (View Post)ReplyCategory:2 -
No user info on CAS 'license Configuration' page.
License Configuration page on CAS -SaaS Security UI will not show user info if customer decided to skip email scan with CASB. The licensing page works off of the emails SAAS which is why there would … (View Post)ReplyCategory:2