Comments

• Hi, I hope you were facing issue where "Intermittent network disruption seen on MAC because of system extension in 3.7.5 (and earlier versions) crashing frequently". This issue is fixed, and the fix is now available. Please test with CC MacOs 3.7.6 and let me know the result. In case the issue persists. Please reopen a new…

  in Mac clients have internet disconnections Comment by skesarwa February 15
• Please create a support case and someone would assist you. Thanks & Regards, Santosh.

  in CC CLI Command Comment by skesarwa August 2022
• Yes this is going to come in future CC release. Thanks & Regards, Santosh.

  in Dark Mode Comment by skesarwa August 2022
• There was issue earlier but it got now fixed by Dev now. Snippet from my setup :- Thanks & Regards, Santosh.

  in EPRS not working Comment by skesarwa August 2022
• Yes Possible, Snippet Below :- Thanks & Regards, Santosh.

  in CC CLI Command Comment by skesarwa August 2022
• You can us the Below API :- License - Get License Usage GET: /api/license/id/:licenseId/usedBy License - Get All Licenses GET : /api/license/all Alerts - Get alerts for tenant GET : /api/alerts Alerts - Update alert status POST : /api/alerts/status More Details :- https://captureclient-36.sonicwall.com/api/docs/ Thanks &…

  in Rest API Comment by skesarwa August 2022
• @Bret Could you please help me with output of "vssadmin list writers" from CMD. Are you seeing issue with "Writer name: 'VSS Metadata Store Writer' or "Writer name: 'Shadow Copy Optimization Writer'". Can you get me more details.

  in Quest Rapid Recovery and SentinelONE 4.1.6.118 VSS Error's Comment by skesarwa March 2021
• Refer FAQ for BigSur Support on CC & S1: https://www.sonicwall.com/support/knowledge-base/capture-client-faqs-on-big-sur-support/200904070705957/

  in Important: macOS Devices Running Capture Client 3.1 Should NOT be Upgraded to macOS Big Sur Comment by skesarwa February 2021
• This was reported to development and the issue is fixed in CC 3.6 going to get released soon.

  in How to add URL in Capture client 3.5? Ex.(*.example.com) Comment by skesarwa February 2021
• This issue is reported to development and the issue is fixed now. Please try once more and let me know if the issue still persists.

  in Capture Client 3.1.4 Comment by skesarwa February 2021
• This issue is reported to development and the issue is fixed on CC 3.6 which will made available soon.

  in CC - Kill Threat/Quarantine - Error 500 Comment by skesarwa February 2021
• This issue is reported to development and fix will be made available soon.

  in CC - List view - wrong devices count Comment by skesarwa February 2021
• The S1 version 4.1.6.118 is now available on https://captureclient.sonicwall.com. Please follow KB :- https://www.sonicwall.com/support/knowledge-base/known-vss-conflict-with-s1-agent-4-1-5-97/210211070620687/

  in VSS Errors since CC Installation Comment by skesarwa February 2021
• This issue is fixed now. Please either restart CC client services or reboot and the capture client end GUI will show "Online & Compliant" and you will be able to update policy.

  in New Tenant with Capture Client Comment by skesarwa January 2021
• This can be resolved by upgrading SentinelOne version to 4.2 or Later. Possible release for S1 version 4.2 or later will be around Jan 2021 timeframe. Thanks & Regards, Santosh.

  in High CPU utilization in linux mint machine Comment by skesarwa November 2020
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