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fmadia Moderator


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  • @Tg1986 The best option to investigate this type of issue is via our Technical Support Team ( as it requires more details and information about the configuration. The issue you're seeing should not happen if DPI-SSL is configured correctly so our engineers should be able…
  • @BWC I agree with you that the Statistics shown there might be misleading and I believe the Support Team should investigate further on this too so I'd highly recommend you to reach out on the same. As for the limitation with the Security Associations, these can be easily avoided by using Tunnel Interface VPNs and using…
  • @BWC Apologies for the delay here. Regarding your initial question on the TZ270: this device supports a total of 50 Site to Site VPN Tunnels and 200 Phase 1 Security Associations. You can create up to 50 tunnels however each tunnel may contain multiple Security Associations depending on the amount of networks added to the…
  • @BWC apologies for the delay here. I don't know whether your issue got resolved but I would advise you to contact our Technical Support to investigate further if you're still facing it.
  • @AbilityIT Apologies for the delay, here's the hash: b4e29030c2de6ef62d0772e33b253cd5 Francesco Madia
  • Hi Samaj, the above log indicates that there might be a possible computer which may be scanning for FIN Packets (a type of TCP Flag). A FIN scan is a type of Port Scan to detect whether specific ports are open/closed on a target machine and it can be used to attack the target. I would recommend you to check on the source…
    in logs Comment by fmadia October 2021
  • Hi Alberto, let me look into this and follow up internally. --Francesco
  • Hi Alberto, I'm sorry to hear about your experience. What issues are you facing right now after the upgrade to is fully supported by us and also recommended after We don't recommend downgrades but we can advice for a rollback: the difference is that with a rollback you factory default the…
  • Hi Alberto, as far as I can see from the excerpt above the process was used but currently it's 0% - perhaps was it used in the past? Also, SonicOS always keeps processes running even though they're not used but the usage would be very low.
  • Hi Alberto, thanks for asking in the community. That value is the amount of time the process was used/active compared to the uptime of the firewall. I hope this answers your query. Francesco
  • Hi @amol_wani122, we're aware of some memory issues on the firmware version and the latest firmware has resolved quite a few so far. I would recommend you to upgrade both firewalls but before doing do, please review the release notes for any known issue that may cause issues into your environment.…
  • @rodrigomori thanks for reaching out. If you're having issues with your firewall rebooting, I would suggest you contact our technical support so one of our engineers can look into this for you. --Francesco Madia
  • Hi Michael @BWC , I can confirm your first statement, updating the policy is the recommended way to push new updates to the clients part of the policy. Regarding your personal endpoint, it seems like there may be an issue there or duplicate Device ID communicating to the backend - the client believe it's correctly…
  • Hi @justin, thanks for sharing this tip. I do agree that Teams had some issues lately not just with SonicWall but with multiple firewall vendors due to the number of packets sent per second - this is a good thing when you're not behind a firewall as it increases the quality however it can overload the network devices as…
  • Just a quick update on this one - the issue is resolved, if you still run into this make sure that the GAV Database is up-to-date with today's timestamp.