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Vivek

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Vivek SonicWall Employee

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  • Hello @FreddyBZ - You can upgrade to the currently available Maintenance Release Firmware version 6.5.4.11. Please find the documents that you can reference for performing the upgrades. Note: Before doing a firmware upgrade, be sure to please save a copy of the Settings File and Technical Support Report for your reference.…
    in How to upgrade tz300 Comment by Vivek August 2022
  • Hello @barkerk_cn , @SonicAdmin80 , @xdmfanboy -- Hotfix Firmwares are available for this , Please raise a support ticket and quote the Issue ID GEN6-2333. If you are currently on a exisiting Hotfix firmware, please update that on the case and Sonicwall support will work towards providing a HF that includes fixes from the…
    in SSL VPN Pool Exhausted Bug Comment by Vivek August 2022
  • Hi @SimonT -- The best way to report this would be to create a ticket and submit the details around the Issue that that you have observed. Once the web case is created, You can also upload a copy of the Technical Support Report and Real Time Logs along with other files. If these are only GUI related then screenshots will…
    in Bug reports Comment by Vivek August 2022
  • Hello, While it is a little difficult to provide steps over here , what you would need to look at are the access rules to ensure that communication from one zone to another is opened and thus allowed to flow. I believe the following three articles should be of help to get you started to atleast make sure that the…
    in How do I enable wireless printing with OS 7.X Comment by Vivek June 2022
  • Hi @CHAZ08361 , thanks for the question. The configuration to enable access would be the same as on the 6.5 firmwares. Are you attempting to configure this for the first time ? Is there a drop in traffic ?
    in How do I enable wireless printing with OS 7.X Comment by Vivek June 2022
  • Hello @lemansgt Here's a quick check that you could do .. you mentioned that " Before the changeout, it was located on another server but now it is on the same server as the database ". Is the default gateway on this database server pointing at the SonicWall Lan interface IP ? Was the Database server accessible earlier ?…
    in Port Forwarding Comment by Vivek June 2021
  • Hello @mrshahin During the upgrade , you should ideally select the Uploaded Firmware - Uploaded Firmware with current configuration. Since you are attempting to perform the firmware upgrade on the firewall, Can I suggest that you go through the following Article that explains the entire process of not just the firmware…
    in reboot after firmware upgrade Comment by Vivek June 2021
  • No problem @Joey - I'll message you directly from my side. Regards Vivek
    in FIPS mode roadblock on Sonicwall TZ400w Comment by Vivek June 2021
  • Hi @Joey I hope these screenshots help you with the problem :) On the Top right hand side of the page, please select the Inbox mail icon Select the compose icon send to Vivek
    in FIPS mode roadblock on Sonicwall TZ400w Comment by Vivek June 2021
  • @Joey Hello, I am interested to see if there is something we can identify from the Technical Support Report to help you out. Could I recommend that you please create a ticket with SonicWall Support and DM me the case number ? Thank You. Regards Vivek
    in FIPS mode roadblock on Sonicwall TZ400w Comment by Vivek June 2021