Comments
-
No problem @Joey - I'll message you directly from my side. Regards Vivek
-
Hi @Joey I hope these screenshots help you with the problem :) On the Top right hand side of the page, please select the Inbox mail icon Select the compose icon send to Vivek
-
@Joey Hello, I am interested to see if there is something we can identify from the Technical Support Report to help you out. Could I recommend that you please create a ticket with SonicWall Support and DM me the case number ? Thank You. Regards Vivek
-
Hello Larry , Thank you for the response and for giving us clarity on this. The suffix issue is currently being looked into. I have brought this forward to the appropriate team for the review. For any mysonicwall.com related Issues and we can take this particular Issue as an example, you can create a single case with any…
-
Hello Larry, Thank you for the screenshot to describe the problem with the firmware version suffixes. I will check up on this with the appropriate team. Would you be able to please elaborate a little more on the Issue about the opening of two cases and more for each of the devices to be updated ?
-
Thank you .