Comments
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Hello , To address this Issue, Sonicwall launched the updated Netextender Version 10.2.338 on 13 Jan 2024. The private build is no longer being offered to customers or partners. Please use the Web posted version 10.2.338 available on mysonicwall.com ( via the downloads section ). The release notes ( available…
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Hello @Chris_MBN , @RonnieCorny - We request you to please contact Sonicwall Support. Our engineering team is currently working on this Issue. A private build is available that could be used by you however we ask that you please contact support and obtain the build as there are certain steps that need to be performed while…
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Greetings @CyberJames - Thank you for the post. Please could let us know which Netextender client version are you using ? A fix for the Issue was made available via the Nx Client version 10.2.336 which was released on 02 Aug 2023. I've included the release notes as well. The Issue ID was SMA-4585 If you are continuing to…
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Hello @pendek244 , It is suggested to upgrade the GEN6 NSa 2600 to the 6.5.4.12 firmware and then use the settings file based on this firmware. Currently, The migration tool doesn't support a migration from the NSA 2600 to the TZ 670. I suggest that you make contact with Sonicwall Support and we can try to help in getting…
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Hello @SWuser_123 Please refer this article: Page#4 shows how you can use the Source IP to get information on the Source. Page#11 lists the Event ID. I hope this helps.
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Hi @preston , Thank you for the feedback and yes , I will be coordinating with our Dev & PM teams on the items you've listed. I've responded to you via the support ticket as well. We look forward to helping you ahead.
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Hi All, I wanted to give an update that this is expected to be fixed in the upcoming version of the Migration Tool. If there any other Issues that you come across on the migration tool, please reach out to Sonicwall Support.
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Hello @Gisaza - Thank you . I suggest two items: Please upgrade the firmware to the latest Maintenance Release available in mysonicwall.com - the version is 7.0.1-5119 Please ensure that your Nx clients versions are operating with the latest version 10.2.336.
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Hello @Gisaza , What is the firmware version of the firewall that you are using ?
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Hi @BWC -- Thank you for the feedback. I'd like to take this back to our Dev teams managing the migration tool. I have DMd you my email address. We can start working on this from the support side and then take it forward with engineering.
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Hello @JonH - please can you share more details about the Issue ? Is this disconnect observed only after a certain hour of the day ? Are the Nx clients connecting to a Firewall or SMA for SSLVPN access ? Are these users who are reporting the disconnects -- are these the same users or different set every day ? Have you…
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Hello @Ganeshkumar - PLease reference the article below which will guide you through the process of registrations.
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Hello @G_Cornalba Quick Question - you mentioned " SRA " in your post. can you please confirm if its actually the Firewall that is providing the IP addresses? You should reach out to Sonicwall support and provide a summary of the Issue.