Terri

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Terri Administrator

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  • Hi There, As others on the thread have mentioned, SonicWall has an amazing Partner network who can help answer questions like yours and help you select the right firewall for your needs. We have partners all over the world and you can find one on our SonicWall Partner Locator here:…
  • Hi Jorz, I know we solved this for you through direct message, but I wanted to come back and update the thread for other people asking in the future. SonicWall University students may request certification transfer requests (basically change the email associated with their account) directly in SonicWall University. Login…
  • Hi Larry - SonicWall Marketing here - I totally agree with you. By way of explanation this was a regional campaign that became very popular and took on a global growth path. In the original region it is super common for an apostrophe to replace the “minutes” abbreviation but it certainly does not translate on a global…
  • The UI is probably timezone based. I’m guessing you’re in a timezone ahead of the data center used here. @JMcateer can you confirm your timezone?
  • Hi Jorz, Can you please private message me with the email address currently on your SonicWall University account and I will reach out to our University team with this question.
  • *POST EDITED BY AUTHOR ON 7/14 FOR FORMATTING CLARITY* SOURCE: https://www.sonicwall.com/support/product-notification/urgent-security-notice-critical-risk-to-unpatched-end-of-life-sra-sma-8-x-remote-access-devices/210713105333210/ Through the course of collaboration with trusted third parties, SonicWall has been made aware…
  • Hi Everyone, I posted this on the original post too, but wanted to ensure you saw my response as follows: I wanted to jump on this thread, introduce myself and clarify some actions that were taken by SonicWall staff in the last 48 hours. My name is Terri O'Leary and I'm the VP for Web and Digital Services at SonicWall. You…
  • Hi Everyone, I wanted to jump on this thread, introduce myself and clarify some actions that were taken by SonicWall staff in the last 48 hours. My name is Terri O'Leary and I'm the VP for Web and Digital Services at SonicWall. You can get my attention on this community by using "@Terri" when you write a post. Our…
    in Gen 7 TZ 370 Comment by Terri April 2021
  • Hi @BWC No offense taken! You're right - I manage our web and social - I'm not a product SME. I am sharing our official statements as they are shared on our website. However, we absolutely do have engineers monitoring this thread and your questions are helping to shape our next update. I am working with a group of our best…
  • Hi All, GOOD NEWS. We have an official update I can share as follows: SonicWall engineering teams continued their investigation into probable zero-day vulnerabilities and have produced the following update regarding the impacted products: NOT AFFECTED SonicWall Firewalls: All generations of SonicWall firewalls are not…
  • Hi @peon2t There will be an update to the Advisory today. We want to make sure we are as transparent as possible without exposing our end users to any unnecessary risk. In relation to devices impacted, there are two issues highlighted here, impacting the following products: Any SMA 100 Series device that is running Secure…
  • Hi, Firewalls or SMA 100 Series devices that are currently running NetExtender 10.x, are impacted by the security advisory. I am working with the SonicWall Engineering team to get more information about future actions, patches etc. The best thing for our Partners and end users to do is keep an eye on the Security Advisory…
    in Vpn alert Comment by Terri January 2021
  • At this time, the information that our Support teams have is that only NetExtender 10.x is impacted. It is also my understanding that the SRA 4600 is not impacted. I am closing this Discussion to future comments. Please post all further comments on this topic to the following thread: Urgent Security Advisory - NetExtender…
  • We are closing this Discussion to comments. Please post all further comments on this topic to the following thread: Urgent Security Advisory - NetExtender VPN Client Version 10.x and SMA 100 Series — SonicWall Community The above thread is being monitored and will be responded to by SonicWall with updates over the coming…
  • @brunogabriel we had some delays with production and shipment due to COVID-19 and the USPS having a "will-not-ship" country list. We changed providers and resent all the packages a few weeks ago. I sent yours personally! It should arrive in a few days - please DM me for more details :)