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MunirajE

SonicWall Employee
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MunirajE SonicWall Employee

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  • @KayB Hello Kay, Greetings! You can send an email to customer_service@sonicwall.com with all details( Serial number and new Mysonicwall account user name or email), Also as a proof kindly attach TSR report, Picture of the bottom of the device or Invoice copy for the purchase ( Any one of the document ) After all the…
    in registered device Comment by MunirajE November 2020
  • Hello @amcoll_77 , Greetings! :-) When you say replacing a firewall, Is that a RMA replacement or Upgrading to a newer model? If its a RMA replacement (hardware warranty replacement), The licenses from the defective unit will be completely transferred to the replaced unit and you will not get any grace license on the…
    in Licence transfer process Comment by MunirajE July 2020
  • Hello @TomChou On-Prem Sys log Analytics for UTM devices is a storage based service. And Yes, you will need to renew the service yearly(subscription based service), For TZ-500 the part numbers to purchase the service are below, Part number 02-SSC-3984 - SONICWALL ANALYZER TO ANALYTICS SOFTWARE UPGRADE FOR TZ500 SERIES 1YR…
    in On-Prem syslog Analytics License question Comment by MunirajE July 2020