Comments
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Hey @brunogabriel, Please accept my apologies for the delay in response, I would have tried disassociating the firewall from theAnalyzer and re-associate only Analytics in my test setup, but this being a production setup, I would rather suggest you to contact our Support team and they would be more than happy to help…
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Hello@brunogabriel, Can you please provide more information about the issue: ·Traffic flow(From where to where the traffic is flowing), Is it from GVC client to local network or a routed network, etc The title says that "GlobalVPN does not have internet", does this mean you are trying to make your client network to route…
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@Amir_Zakaria, You are welcome, always happy to help.
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Hello @eol_sonicwall, I hope you are well! In case we would like to show only the internal domain for the users, we can try creating a custom portal and bind this portal to the internal domain, for the same, please navigate to Portal and select Create new Portal. Now please edit the domain and select the new(desired)…
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@brunogabriel , Always happy to help. Take Care
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Hello @brunogabriel I hope you are well! Can you please follow https://www.sonicwall.com/support/knowledge-base/user-not-identified-by-tsa-or-only-default-cfs-policy-applied-to-user/170804105035691/. it tells to disable proxy functionality of your endpoint protection suite and check if that helps. Thank You
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Hello @RiRL , Are these VM's in the same subnet as your local network, if not you will have to make sure that these static IP's are added to the SSL VPN client routes and also User VPN Access List. In case it is a routed network (VM's) that you are trying to access and you have a specific route created on SonicWall for…
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Hello @Amir_Zakaria I hope you are doing well! Please navigate to MANAGE | Log Settings, Select Base Setup Expand the Users category, here you can enable the syslogs based on your requirement. Example (Screenshot)below: Thank You
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Hello @RMC , I hope you are doing well! Can you please try the process in the sequence below: Reboot the machine Uninstall the program and run the cleaner tool. Reboot the machine again. Now try installing the latest version of the GVC. In case you are still facing issues, I would suggest to contacting support for…
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Hi @brunogabriel , In case this is the first device that you are trying to add, can you please try restarting the Analytics server and see if that helps. Thank you
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Hello @kab343, Hope you had an awesome Weekend! Thanks for providing the information, I am glad that you were able to get in contact with the support team and they will be more than happy to assist you. Having said that I would request you to try the following and test Please exoprt a backup of your settings before making…
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Hello @LJTech, This is not a usual behavior, may I request you to please check the client routes again and make sure that the dummy network is added to it. and also under VPN access for the SSL VPN service group, We have a KB addressing a similar error:…
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Hello @LJTech , I hope you are doing Good! The article you are referring is for overlapping subnets so I assume the same in your case, Can you please let me know the following: When you say created Nat rules for both, do you mean that you have created 2 separate Nat policies as the article only one Nat policy (inbound)?…
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Hello @kab343, Can you please help me with the below: Are you facing this issue on the current firmware version (6.5.4.5-53n.) only or this was there on the previous firmware as well? Are you using VLAN with the parent WAN interface(example X1) and what is the parent WAN interface configured as(does it show any IP or says…
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Hey @DanielTP @undefined, The email is still protected for the extra inboxes. Having said that we recommend purchasing licenses based on your requirement for smooth and secure mail flow. Currently, we do not have alerts to notify admins of the user count mismatch. However, we will pass this request along to the product…