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Aboud Firewall process TASK.

JeongJeong Newbie ✭
in Entry Level Firewalls

A hang occurred on the firewall today.


I checked the console log stored in the storage and there is a log saying "wdTask not run".

" 12/16 10:03:41.272: *** wdTask not run last 5 seconds *** "

What role does wdTask play?

Is it true that the firewall is hung due to this task?

Category: Entry Level Firewalls
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Answers

  • AjishlalAjishlal Community Legend ✭✭✭✭✭

    @Jeong

    Update to the latest Firmware and try.

  • JeongJeong Newbie ✭
    https://community.sonicwall.com/technology-and-support/discussion/comment/16928#Comment_16928

    Thanks your answer.


    I'm aware it's a bug, and the firmware will be updated soon.

    I would like to know what the role of wdTask is.

  • AjishlalAjishlal Community Legend ✭✭✭✭✭

    @Jeong

    I faced the same issue and due to that, My FW unit was restarting frequently.

    Dont know exactly the role of the wdTask.

  • BWCBWC Cybersecurity Overlord ✭✭✭

    @Jeong I believe only a SNWL engineer can answer the question, but my best guess is, that wdTask is the Hardware-Watchdog.

    If you downloaded the Trace Logs they might give you a hint what caused the hang. In the past (way way back) serial console was the last resort to figure out what caused a crash, but this might not help in your case if it was a one time incident.

    trace.jpg

    Everything beyond probably needs SNWL involvement via Support.

    --Michael@BWC

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