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SonicWall Gen 7 Migration Tool does not seem to be working.
Trying to upload the config file from two seperate SonicWall appliances and receive this error message:
@AGSonicWall looks like the problem with the upload is fixed.
Thanks @EnaBev !
@EnaBev or @Micah can you please escalate to the appropriate group?
Hi @AGSonicWall and @Larry ,
Thanks for flagging this - could you please confirm you used this link: https://migratetool.global.sonicwall.com/
Let me know if that helps!
Good Day Ena,
Have tested the link and confirmed the same link. Have the same error still.
Thanks for letting me know. I'll have someone take a look at this and get back to you soon.
Let me know if I can be of any help in the meantime.
I've spoked to a few folks internally, here is some feedback:
If you continue to experience the same issue, please create a support ticket.
@EnaBev I just did as you requested and in Firefox (my default) it fails. It also fails in Private mode. It also fails in Chrome.
Respectfully, this is a SonicWall back-end problem. And I, for one, am not going to engage in a pointless conversation with a CSR who is going to think there's an issue with my TZ250W - because, after all, the only way to contact support is to provide a device serial number.
Please get someone to take a closer look internally.