Is this a known bug? Unable to view logs in Gen 7.
WNRG_NathanOrlina
Newbie
Periodically, I am unable to view logs under Monitor>Logs>System Logs in 7.0.0-906 and all I get is this message:
I am still able to export logs to CSV, but it does make troubleshooting difficult.
Is this a known issue? Is this slated to be fixed in the next version of firmware?
Category: Entry Level Firewalls
0
Answers
@WNRG_NathanOrlina,
We did have a similar issue that used to show up this error for the access rule page which is addressed on an HF firmware (Issue ID - GEN7-18230). I cannot see this for the logs page, but it would be best to involve support on this.
Thanks!
Shipra Sahu
Technical Support Advisor, Premier Services
If it isn't apparent to you yet, Gen7 has issues. NSM has issues. There are various threads here describing them. Some of us try to get their attention on their announcement posts, but it hasn't gotten any official responses.
https://community.sonicwall.com/technology-and-support/discussion/1637/sonicos-7-0