Join the Conversation

To sign in, use your existing MySonicWall account. To create a free MySonicWall account click "Register".

Unable to receive log files on NSA220 after upgrading firmware

I recently upgraded the firmware on my NSA220 to version SonicOS Enhanced 5.9.2.13-7o. Since doing so, the alerts and log files will not send on the NSA220. Nothing has changed on my email account config but when I try to manually send a log file, an error is recorded stating 'SMTP authentication problem:Username and password don't match.'

I have tried using 2 other different email accounts on different domains and triple checked the configuration settings but keep getting this message regardless. Is there a known issue or workaround for this?

Category: Mid Range Firewalls
Reply

Answers

Sign In or Register to comment.