Larry All-Knowing Sage ✭✭✭✭
Reactions
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Re: Unlocking the Resources: Technical Documentation Team
Glad to know someone from the group is going to be present. And by way of welcome, here's a request. Go to the Doc Center, sort by Date, and scroll down just a bit: Perhaps someone on your team can h… (View Post)3 -
Why would you have a serial number that the support phone IVR CANNOT recognize?
I have repeated my serial number 3 times - each more slowly than the prior one - and none of them worked. Now I have to wait for someone to answer the call to transfer me to the appropriate queue, so… (View Post)ReplyCategory:1 -
Re: SonicOS Firmware 7.1.3 or wait for 8.0?
I asked my Account Manager what the meaning of the last security alert (issued January 29) was. Her take was simple: every 7.0.1 should be running the latest 7.1.3 firmware (unspoken was the need to … (View Post)6 -
Re: SonicPlatform - are you ready?
Late to mid January 2025 and SW had another MSP-centric webinar which included a segment about SonicPlatform. Thankfully, this MSW replacement is still in BETA mode. It is designed to take the place … (View Post)2 -
Re: SonicOS - which branch is still supported?
@Vivek - perhaps you could offer a hand to the team crafting these less than crystal clear emails? And instruct them to spell-check before issuing because the word "partner" was misspelled … (View Post)1