Larry All-Knowing Sage ✭✭✭✭
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Ah, SonicWall Support - what can you do to improve your CSAT?
Earlier this week I called to open a case. I wait for 1 hour 15 minutes for CSR to pick up because I didn't know how busy I would be if - and when - they would call back. I demonstrated the problem t… (View Post)ReplyCategory:2 -
Kudos to TDSynnex for almost immediately processing an online order
Thank you for processing a license renewal request in about an hour! Past interactions with Ingram Micro have taken as long as two weeks. I ordered two 3-year renewal subscriptions for a client's out… (View Post)ReplyCategory:1 -
Re: 7.1 firmware.....nearly unusable
You might want to update to the latest firmware - not that it will help this situation - but there are lots of other fixes… (View Post)1 -
Re: Cannot access SSLvpn Portal since 7.1.1 update
@Bcon08 - As I stated in mid-January 2024, shortly after the initial release: I am not going to install 7.1 on my office (test) firewall until after the third update to 7.1 is released. It was nearly… (View Post)1 -
Re: Any ideas why all my devices show offline in WNM?
@Danny - unfortunately, you MUST use the serial number of any AP at that site to open a Support case. Sad, stupid, but true... Good luck! (View Post)1