Larry All-Knowing Sage ✭✭✭✭
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Great. So, I just looked at my 200 series outdoor APs and see that there is an alert: "New Version Available - upgrade devices." But I don't think I'm going to want to jump through hoops with this knowing the devices are only going to be in operation until the end of the month. I appreciate the heads-up and I'm sorry you…
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With TCP Streams disabled there is a 10% improvement. And yes, the Management Plane jumps - and stays at - 100% during the test. Guess I'll be upgrading as soon as I can reconfigure my budget for January….
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@MarkD - I obtained the TZ270W as a SecureFirst NFR offering. And while I guess I could opt to obtain a more robust device, the fact that a TZ570W costs three times more (and 11 times more than the annual license) is a budget consideration. I'll double-check with my partner representative before the security license comes…
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Can you EXPORT? No. Can you MIGRATE? Yes. Please CAREFULLY review this SonicWall KB:
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I just did the following Google search: How can I download the required Tech Support files sonicwall tz This is the resulting link, which - despite my heavily fortified MSP SonicWall TZ - resolves for me. https://www.sonicwall.com/support/knowledge-base/how-can-i-download-the-required-tech-support-files/170503698742108 Can…
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Confirming what Tim has written. There is no reason to "test in production." Use another in lab device, or let others show you the arrows in their backs because they were "bleeding edge" and listened to that kind of SW nonsense.
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There was a webinar for SonicWall partners more than a year ago (should still be in SW University) that contained instructions on how to work with Support. It kind of up-ended a lot of what I thought I knew about the process. It also made me realize that "the powers that be" have no clue about what we have to deal with.…
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What's worse is MSW is now showing a TZ470 that was - purportedly Secure Upgraded - is NOT yet transferred. On call now and beyond exasperated with dealing with a CSR who is going through the script and pissing me off beyond belief
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EXTREMELY slow response. Cannot obtain list of client devices for Tenant account. @Community Manager - do you have any insight?
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No, as I've stated in other posts, I'm sticking with 7.0.1-5151 on all Gen 7 devices for the foreseeable future, and will only begin to test 7.1.1 sometime later this year (probably in October hoping another MR after 7058 is released for it).
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@SonicAdmin80 - if you are not using Cloud Secure Edge Connector / ZTNA, then I don't understand why you would want to use 7.1.2. What else do you think you'll "get" from that (aside from some agita)?
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@Mariusz gave you the appropriate link. Please download the datasheet and read it carefully. At no point does it say someone must send the old device back to SonicWall. I will also point out that the method by which you obtained your device is highly suspect. And again, you should contact SonicWall Sales or a SonicWall…
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If your device was originally owned by someone else, and they upgraded to a new model, SonicWall no longer considers this one to be valid for service or upgrade. Period. Based on your message, that seems to have already taken place. You are not going to get anything for this device in terms of trade in. Start from scratch…
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And to echo TKWITS' suggestion, please update with Support case numbers so we can also reference progress and tracking.
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If someone has taken advantage of SonicWall's Secure Upgrade program, that means a device has been marked as "no longer available" for services. The arrangement for the program is that the new device will take over all licenses of the old one, and the old one is no longer anything other than a doorstop (or e-waste).…