fmadia

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fmadia Moderator

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25 Likes5 Helpfuls3 Year Anniversary5 Answers2 Year Anniversary1 Year AnniversaryFirst Answer5 Likes10 CommentsName DropperFirst CommentPhotogenic

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  • Hi Alberto, as far as I can see from the excerpt above the process was used but currently it's 0% - perhaps was it used in the past? Also, SonicOS always keeps processes running even though they're not used but the usage would be very low.
  • Hi Alberto, thanks for asking in the community. That value is the amount of time the process was used/active compared to the uptime of the firewall. I hope this answers your query. Francesco
  • Hi @amol_wani122, we're aware of some memory issues on the firmware version 6.5.4.5-53n and the latest firmware 6.5.4.6-79n has resolved quite a few so far. I would recommend you to upgrade both firewalls but before doing do, please review the release notes for any known issue that may cause issues into your environment.…
  • @rodrigomori thanks for reaching out. If you're having issues with your firewall rebooting, I would suggest you contact our technical support so one of our engineers can look into this for you. --Francesco Madia
  • Hi Michael @BWC , I can confirm your first statement, updating the policy is the recommended way to push new updates to the clients part of the policy. Regarding your personal endpoint, it seems like there may be an issue there or duplicate Device ID communicating to the backend - the client believe it's correctly…
  • Hi @justin, thanks for sharing this tip. I do agree that Teams had some issues lately not just with SonicWall but with multiple firewall vendors due to the number of packets sent per second - this is a good thing when you're not behind a firewall as it increases the quality however it can overload the network devices as…
  • Just a quick update on this one - the issue is resolved, if you still run into this make sure that the GAV Database is up-to-date with today's timestamp.
  • Hi @MPERU99, have you tried using .mitel.com instead of *.mitel.com as Address Object? However as far as I see we only support IPs as exclusion objects in the Geo-IP. I would suggest you doing something different as a test: create a new Access Rule from your source zone to your WAN (either allowing ANY source and as…
  • Hi @mrshahin, based on what I see here, the provisioning profile you talk about is related to old and not supported SonicPoints. The latest firmware versions don't show those SonicPoints any longer but the profile may still be on the configuration as it shows there. I would suggest ignoring/not using that profile else the…
  • @daniel_lilja we had RFE 1817 previously reported but rejected due to the current OS design. We are working to create a new one but for the next firewalls generation.
  • @daniel_lilja we verified with @shiprasahu93 and unfortunately this feature is not planned for our current firewalls' generation due to design limitations. We're currently raising a Request for Enhancement for our next generation of firewalls.
  • Hi @daniel_lilja, unfortunately we have no ways of exporting log settings without exporting the current configuration. I remember we had requested such feature in the past but let me follow up and see where it stands. Francesco
  • This is really amazing, we definitely needed such collection. Great work @Nevyaditha
  • I agree with Shipra, that is definitely something to look out for!
  • Hi @DDRDiesel, thanks for asking here in the community. I think the best approach here would be to have our Support to take a deeper look, here we can just provide some recommendations. On a first look, it seems to be that packets are getting lost because most of the successful pings have a low latency and then traffic…