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Hello, This may be an issue where the the error message is not accurate in GMS. There may be a failure configuring the address object and GMS cannot properly interpret the message returned by the firewall. Errors resulting from the address object name already existing on the firewall or other similar issue can be tested by…
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Hello, If the database is consuming a large quantity of disk space, we would first have to identify which database table(s) are causing the issue. In GMS deployments of 50 or more firewalls, it is possible that tables such as "Settings" (table used to store firewall EXP files) can consume large amounts of space overtime.…
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Hello, The location of the status light had been moved in an early build of GMS 9.3 to the right side of the device tree. The original location on the left of the Unit Name was restored to in the later builds. Here is a screen shot for GMS version 9.3.2 (Build 9320.1296):
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Unfortunately, migrating data in a single disk environment will not be supported. If this were possible, this would limit the ability to increase the disk space for syslog/reports storage on the 2.5.0.4 installation. In this scenario, it is best to power down the 2.5.0.3 installation after gathering any reports needed.…
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The status message in a Syslog based system relies on Analytics receiving the Connection Closed message from the firewall. If these messages are not currently being received from the firewall, the status will show as "Down". In addition, the Connection Closed messages are also responsible for populating the reports under…
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The Live Reports listed in the Overview menu of the Monitor tab will have a section for Interface Usage. These reports can be filtered while viewing the report in the NSM interface, however, the filter will not carry over to a PDF report Rule/Export. A custom filter should allow you to create a report based off of an…
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Hello, Here is a knowledge base article that goes over the basics of executing API with Flow Based Analytics. Syslog Based Analytics does not support API. On Prem Analytics - Use API to query AppFlow data | SonicWall The article shows only the basics of executing an API using the API Explorer built into the application.…
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Hello, The current behavior in NSM is that the Inventory list is sorted by Serial Number (ascending). If the sort method is altered, this will only remain for the time that the page is viewed. When revisiting the Inventory page, the page is refreshed to adjust for any newly added devices, Connectivity Status, etc. The…