Comments

• Hi @GTC , Try logging in via incognito / private page

  in Login and Logged Out Comment by TonyA December 2023
• @BWC Yup got a message early this AM saying it is now resolved. Thank you for bringing it up to our attention!

  in Directory Connecter and Terminal Server Agent no longer available? Comment by TonyA November 2023
• Hi @BWC I have reported this to our internal teams and will update you here.

  in Directory Connecter and Terminal Server Agent no longer available? Comment by TonyA November 2023
• Hi @PrateekSharma I checked with my team - they informed me for the test, the files sizes were 10mb.

  in Minimum/Maximum File Size Comment by TonyA November 2023
• Hi @BWC I'll look into this and get back to you.

  in Directory Connecter and Terminal Server Agent no longer available? Comment by TonyA November 2023
• Hi @Asif_Iqbal , you should be able to see more information but it might be the way you have confirmed the Packet monitor. Please use the following template as you should get a betterview/result: Monitor filter tab: Ether: IP IP Type: ICMP Destination: The destination ip you are trying to ping Enable - Enable Bidirectional…

  in Cannot ping through VPN tunnel Comment by TonyA November 2023
• Good Catch @BWC ! @pjb , if you continue to receive these log entries and windows update is being blocked, please create a web ticket or give a call to our support team so they can get in touch with our GAV signature team to look into this false positive.

  in Is this message indicative of a false positive? It started last night so I shut down the PC. Comment by TonyA November 2023
• Hi @RoD1 Yes it is possible. Its more for port isolation but its possible to do it for restricting traffic between any port.

  in Port isolated on switches Comment by TonyA November 2023
• Hi @harikishan , It is not possible as its not supported on SW HES.

  in Is it possible to enable two factor authentication for users from SW HES. Comment by TonyA November 2023
• Hi @Asif_Iqbal , Enable all those options. After this we should see more details as @Arkwright mentioned.

  in Cannot ping through VPN tunnel Comment by TonyA November 2023
• Hi @PrateekSharma , I am looking into this and will get back to you here.

  in Minimum/Maximum File Size Comment by TonyA November 2023
• Hi @pjb This is just a log entry stating that the firewalls Gateway Anti virus blocking a connection from source 23.60.159.57, 80, X4 to destination 192.168.0.167, 57762, X0 as it detected Agent.FL (Trojan) which matched a cloud id (Cloud Id: 82586309). It was blocked at the firewall and didnt reach that PC. Was a user…

  in Is this message indicative of a false positive? It started last night so I shut down the PC. Comment by TonyA November 2023
• Hi @CTG , Is this inbound traffic? You will need to do some port forwarding via Access rules and NAT. Please check out the following kb: How can I enable port forwarding and allow access to a server through the SonicWall? | SonicWall

  in Where do I allow an external IP access on Specific Ports Comment by TonyA November 2023
• Hi @ebthor , There is not much information to go on, but sounds like a hub and spoke Site to site vpn would be needed here. Please review the following kb article as it has steps how to set it up, so you can see if there is any missing configurations: Implementing Hub and Spoke Site-to-Site VPN (Video Tutorial) | SonicWall…

  in Site to Site VPN not allowing access to network Comment by TonyA November 2023
• Hi @Alberto , Thank you for letting us know. Please do update us here once TIM and your Sonicwall contact get back to you.

  in impossible to access www.mysonicwall.com from the TIM network (Telecom Italia) Comment by TonyA November 2023
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