Comments
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@BrianM the key thing is that the FQDN resolves correctly in the public DNS. When LetsEncrypt tries to validate that you own the domain, the Virtual Host entry for the Portal matches exactly the certificate request to LetsEncrypt. They have to see the correct response from the domain in the certificate signing request on…
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Hi @Darshil you populated the Value Name field with the Key Name. This is not the same format as a Value Name entry. Go look at the actual registry entry in RegEdit and figure out what the correct Value Name should be.
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@BrianM The 10.2.0.0 Admin Guide is under internal review. We are working to get it posted as soon as possible.
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@Darshil I would suggest you open a support case. Investigating this issue is beyond this forum. It will require SSH or console access to the CMS and SMA systems and running some CLI commands.
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Hi @Darshil The comment from @shiprasahu93 that was the first reply to your question, provides the instruction for enabling Always On VPN (AOV). That is where you would also disable this feature. It is set on any community under the Tunnel Options section of Access Methods. Once the user logs into the community with this…
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Hi @Darshil It is good your immediate issue is resolved. However, 12.2 firmware has been out of support for almost 2 years. Since there have been many improvements in the CMS systems and SMA 8200v stability. I would recommend you upgrade to 12.3 with current hotfixes. Upgrade the SMA first to 12.3 and apply the platform…
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With virtual systems you have another option. You can export your settings, bring up a separate OVA preferably directly in the firmware version you want to run, then import your settings. You will want to have support on line when you are importing the settings and bringing the new appliance up so we can clear the license…
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Hi @Darshil is it not a best practice to add individual users in an access control rule, except in very unusual circumstances with very few users. Access control rules should be a simple as possible to ensure you can manage them and maintain good security. In addition, very complex access control rules will cause delays as…
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I am aware of a case opened on this issue. I will see to it that the process gets started to fix this.
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@BWC was a support case opened? This should be looked at more closely. If a TSR was captured while the issue was being experienced that would be helpful. We'd want to recreate it and set some captures.
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Hi Moe, Logged in as admin on AMC: Under Network Settings - Name Resolution, are your private domains listed in the Private Search Domains? If not, add them there as described in the tip to the right of that field. If they are listed correctly, please open a case so a support engineer can examine this issue. ........Michael
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Hi Michael, Please open a ticket. This needs to be looked at. ........Michael
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There are two possible approaches to get this changed. One way to approach this is to open a case with support. Describe the problem with TOTP as a bug. This will likely lead to a Request for Feature Enhancement (RFE). The more direct approach would be to contact whomever you work with in the Sonicwall Sales team and ask…
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Unfortunately with an SRA 4200 running 8.0.0.5, every aspect of this setup predates our systems design for HTML5. Your best bet would be to use a Netextender client to connect and do HTML5 thru the tunnel where no translation will be needed. I am not certain a current generation Netextender client will be compatible, but…