Kmehta

SonicWall Employee
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Kmehta SonicWall Employee

About

Username
Kmehta
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5
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7
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2
About Me
Senior Tech Support Advisor

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Comments

  • Hi @BWC , If you can download the usermap.xml file from that download logs section and open it in a word pad or notepad ++ format, it will list all the users that considered valid users for DHA. please make sure that the user in question is listed there. One way to findout if the usermap.xml is corrupted or not try to open…
  • @vishmay_panchasara yes you can add users manually and here is a KB on how to go about it. You can add individual users or multiple users using import option as explained in the KB.