Comments
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Hello @Sam , I trust you are safe and well! Can you please help me with the below: What is the logging level and alert level set to? What is the frequency of Send Events as E-mail Alerts set to?( for the categories you have enabled emails or for all the categories, in case individual categories are not configured.) Thank…
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@ColinTaberner , You are welcome.
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Hello @Shahid_DMATICS, Adding to what @BWC suggested, please follow the following KB article for help with setting up the SSL VPN feature of SonicWall with Mobile connect: https://www.sonicwall.com/support/knowledge-base/how-can-i-configure-ssl-vpn-connections-using-mobile-connect-on-windows-10/170502784131072/ . Thank You
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Hello @TENUTO, trust you are safe and well! Please make sure the following: Under MANAGE | Rules| Access Rules, select SSLVPN to LAN (Local network zone that you are trying to access) and make sure you have a rule with ALLOW action in there Please also make sure that you are not having overlapping subnets on either…
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Hello @BWC , I hope you are doing well! This is a known issue (MAR-9581), with no specific hotfix provided yet. This is related to the stability of the Update Manager service. The best way of mitigating this on Windows is to schedule a restart of the Update Manager Service, either daily or weekly depending on how frequent…
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I have moved this question about [Net Extender] to the appropriate [SSL VPN]. Someone here will be able to better assist you.
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Hello @bmil, I trust you are safe and well! Can you please check the net extender client logs and see if you are getting logs such as: Initializing driver …failed and Initializing engine…failed If yes can you please try updating the client version to the latest, by following the process below: Uninstall the current…
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Hello @marcdeblanck, I hope you are safe and well! Can you please help me with the below: What type of client machine you are using. (Mac or Windows)? Can you please run a packet capture on the firewall with source IP as the client machine (connected to L2TP) for service ping, run a ping test? and help me with the packet…
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@ColinTaberner , In that case, please follow this: Add the GVC subnet under local network on Site B, for example: If you have X0 subnet already selected, create a group which includes the X0 subnet and GVC subnet and select this group under Local network for Site B. At Site A under network tab for VPN, please include GVC…
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Hello @ColinTaberner , I hope you are doing well! Can you please follow: https://www.sonicwall.com/support/knowledge-base/accessing-remote-site-resources-when-connected-to-the-main-site-via-remote-vpn-client/170505963174776/ and let me know if this works for you? Thank You
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Hello @Rage , I hope you are doing good! From the description, I understood that you are trying to use the Route All Traffic feature of WAN Group VPN wherein the remote computers(client) will route all the internet traffic through its VPN to the UTM network. And it works for the part where the client machine can access the…
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Thanks @BWC , Yes 256 is the number of VLAN supported by NSA 4600. @Rich hope this helps you. Thanks You
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Hello @Rich I agree with @Micah , there should not be a need of purchasing additional licenses for basic interface configuration. However, if you can brief us out about the steps and type of configuration that you are seeing this issue with, we will be in a better position to help you out. I would also suggest you go…
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@eol_sonicwall By"Once selected ", I meant, Once a user selects a domain, log in and the consecutive logins should pop up the same domain. In case this is not what you are experiencing, I would suggest checking with the Support team once. Thank You
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Hey @brunogabriel, Please accept my apologies for the delay in response, I would have tried disassociating the firewall from theAnalyzer and re-associate only Analytics in my test setup, but this being a production setup, I would rather suggest you to contact our Support team and they would be more than happy to help…