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Arthur

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Arthur Newbie

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  • A new issue that needs to be addressed. NetExtender auto upgrade is failing on all endpoints with the following error. The issue started with the NetExtender version included with SMA firmware 10.2.1.0-17sv. NetExtender has been installed using the exe file in the SMA virtual office. Subsequence NetExtender upgrades from…
    in SMAConnectAgent - admin permissions needed Comment by Arthur December 2021
  • Sonicwall, please advise.
    in SMAConnectAgent - admin permissions needed Comment by Arthur December 2021
  • We upgraded our SMA 410 to 10.2.0.6 this evening and had the same issue with SMA Connect Agent and NetExtender saying Not Available in the SMA downloads. The files finally became available after 45 minutes. TSR clientdownload log file had the following errors. Mon Mar 1 20:45:57 2021 target…
    in SMAConnectAgent - admin permissions needed Comment by Arthur March 2021
  • This is also an issue for many of our clients. As a best practice, users are not given local admin rights. After upgrading SMA firmware, we receive several calls from clients that can’t connect due to not having local admin rights to update the SMA Connect Agent, NetExtender, EPC software, etc. Can you provide an update on…
    in SMAConnectAgent - admin permissions needed Comment by Arthur February 2021
  • Is there a known issue with OTP binds not syncing between HA appliances? I have configured this on a TZ500 HA pair and SMA410 HA pair. When failing over to the HA device, the OTP code is not accepted.
    in TOTP Key Sharing Comment by Arthur April 2020