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NSv VM backup in Azure

We have been struggling for many days looking for a solution that allows us to make backups of the NSv VMs in Azure. So far our efforts have not been successful. It seems like there is a problem (not documented by SonicWall yet) when Azure reaches out to the VMs with its backup logic asking to create a snapshot. Does anyone have an idea about this particular issue?

Category: Virtual Firewall

Best Answer


  • rkronenbergrkronenberg Newbie ✭


    I think its the same with vmware-based virtual appliances:

    no snapshot but backing up via ftp with the a built-in mechanism system-firmware&backups-settings

  • Hello @305dc,

    Yes, as mentioned by @rkronenberg the agent version is built into the NSv distribution and access to the underlying OS will not be allowed. So, the VM agent will not be allowed to communicate for snapshot status.

    You can either perform cloud backups, FTP backups or local backups on NSv UI itself.


    Shipra Sahu

    Technical Support Advisor, Premier Services

  • 305dc305dc Newbie ✭


    So it means that a VM behaves like a physical standalone appliance when thinking about a disaster recovery scenario. Let's say it this way: Azure won't take a backup of the VM, the same way you can't take a backup of your appliance. On both cases you can only take backups of the running configuration. Better yet: if something happens with your VM in Azure, you should re-deploy the VM then apply the backed up configuration.

    Am I right?

    If so, that becomes a huge limitation when designing solutions for Azure where the NSv is involved.

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