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Welcome to the SonicWall Community!

ChrisChris Administrator
edited February 14 in Water Cooler

What is the SonicWall Community?

The SonicWall Community is the place where we encourage SonicWall users, partners, employees, and experts to ask questions, find answers and connect with one another around the world.

  • Learn about best practices and use SonicWall– to lower total cost of ownership and maximize the value derived from SonicWall' products.
  • Connect with product management and support to ask questions, get help or submit an idea for future releases.
  • Share your experience and expertise with other SonicWall users.

Why should you join?

Registering with the SonicWall Community lets you take full advantage of all the features available to community members, including:

  • Interact with SonicWall developers and colleagues.
  • Ask your product questions to SonicWall experts around the world.
  • Show your expertise and answer other community members questions. 
  • Seek advice/opinions, or share yours!
  • Receive email notifications when someone interacts with your posts.
  • Exchange private messages with other members.
  • Personalize your community experience.
  • Submit your ideas for future product releases through ideation.
  • Stay up to date about our SonicWall product releases, new features, and more.

To register:

  1. Click Register at the top of any page.
  2. Create a MySonicWall User ID and Password.

Those who don't register can only browse, search and read posts. You won't be able to interact, answer, ask, or vote on ideas.

How do I sign in?

After you've registered and confirmed your account you can sign in and start participating.

To sign in:

  1. Click Sign In at the top of any page.
  2. Enter your MySonicWall User ID and Password.


Category: Water Cooler
Reply

Community Manager of SonicWall. Feel free to @Chris if you have any questions or concerns about the community.

Comments

  • DanielKrugerDanielKruger SonicWall Employee

    Excited to have a place for our partners, customers and us to engage!


    Thanks Team!

  • ChrisChris Administrator

    Glad to have you here @SNWLSE πŸ‘οΈ

    Community Manager of SonicWall. Feel free to @Chris if you have any questions or concerns about the community.

  • BWCBWC Cybersecurity Overlord ✭✭✭

    Thanks for bringing back the community @Chris and team, the good old SonicWall Forums were greatly missed for years.

  • ChrisChris Administrator

    Happy to hear it @BWC !πŸ˜€

    Community Manager of SonicWall. Feel free to @Chris if you have any questions or concerns about the community.

  • TheSpeedyBTheSpeedyB Newbie ✭
    Signing up is a bit of hassle, but we made it :)
    I tried it from mobile and had some issues with the screen layout. You don’t get the mobile website for MySonicwall and with register it is all out of wack.

    But he, we made it :smile:
  • ChrisChris Administrator

    Apologies for that @TheSpeedyB . We are currently tracking this and hope to have it resolved in a timely manner. Glad you could join us!πŸ˜ƒ

    Community Manager of SonicWall. Feel free to @Chris if you have any questions or concerns about the community.

  • TerriTerri Administrator

    Hey @TheSpeedyB ,


    Totally agree on the pain of the sign up flow - particularly for mobile. We're redesigning this as I'm typing this and will have a new, clean sign up flow ready for our users in the next 2 weeks.

    Sr. Director - Web and Digital Experience at SonicWall. Get my attention by tagging @Terri on the Community.

  • joshjosh Moderator

    Nice place you've got here. Looking forward to the conversation!

  • ChrisChris Administrator

    Welcome to the party @Josh_Radlein πŸŽ‰

    Community Manager of SonicWall. Feel free to @Chris if you have any questions or concerns about the community.

  • GeoffGeoff Moderator

    This is great, @Chris. Glad to be here!

    Holler at me. @Geoff.

  • ChrisChris Administrator

    Glad to have you @Geoff.

    Community Manager of SonicWall. Feel free to @Chris if you have any questions or concerns about the community.

  • PescePesce SonicWall Employee

    great place to be. hi everybody!

    "There are no bugs...it's all about features..."

  • ChrisChris Administrator

    Welcome @Luca_Fish_Pesce 🎈

    Community Manager of SonicWall. Feel free to @Chris if you have any questions or concerns about the community.

  • Patrick505Patrick505 Newbie ✭

    Looking forward to everything this community has to offer and whatever I can do to help.😎

  • ChrisChris Administrator

    Glad you could join @Patrick505

    Community Manager of SonicWall. Feel free to @Chris if you have any questions or concerns about the community.

  • AlexisHAlexisH Moderator

    @Chris The forums live again! I can't wait to see how they develop!

  • ChrisChris Administrator

    @Alexis it's alive, alive!

    Community Manager of SonicWall. Feel free to @Chris if you have any questions or concerns about the community.

  • MeaghanMeaghan SonicWall Employee

    This is awesome! Thank you for all your hard work!

  • SriSri Moderator

    This is a great platform..Thank you.

  • ChrisChris Administrator

    Happy to have you join us @Meaghan and @Sri πŸ˜€!

    Community Manager of SonicWall. Feel free to @Chris if you have any questions or concerns about the community.

  • Poorni_5Poorni_5 SonicWall Employee

    @Chris , we are definitely doing better in community now. But what I noticed is last week I ended up writing about the Tz600p models for which there was already an article and I was not aware about that. Again today someone else wrote an article which was already written by another person. We need to rectify these conflicts so that the time spent on writing repeated articles can be utilized productively.

    Please let me know if you have any queries.

    Thanks & Regards,

    Poornima.T.R

  • ChrisChris Administrator

    This is a good pint @Poorni_5 and will look into this and fixing the process.

    Community Manager of SonicWall. Feel free to @Chris if you have any questions or concerns about the community.

  • Poorni_5Poorni_5 SonicWall Employee

    @Chris ,

    There are few queries which are left open even after the answer is provided, can we get the thread closed after a while. Does that look OK?

    Thanks & Regards,

    Poornima.T.R

  • ChrisChris Administrator

    Hey @Poorni_5 ,

    Good question. We prefer the question author to come back and mark their question as solved. That being said, it is ok to follow up on posts tagging the author if their question has been answered. If they do not respond after a certain period admins will go ahead and mark the thread as solved.

    Community Manager of SonicWall. Feel free to @Chris if you have any questions or concerns about the community.

  • Poorni_5Poorni_5 SonicWall Employee

    @Chris , that is a valid option because we tend to look into unanswered questions and after checking we realize that they are left open even after providing the answer and they need to be marked as solved.

    Thanks & Regards,

    Poornima.T.R

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