How long do you believe a question should remain open without a response?
Consider this scenario. A user comes in and asks a question, a response/answer is posted but the user never comes back to mark the response as solving their issue or offer follow up information. How long should SonicWall moderators wait to mark the question as solved/closed?
Please comment with your prospective, all feedback is helpful!
How long do you believe a question should remain open without a response? 7 votes
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