NSa 4700 random reboots

Asif_Iqbal · September 8

Hello Community,

I have a HA pair of NSa 4700 SW units. For some reason, first the standby unit was randomly rebooting every 2 minutes. Today the primary unit rebooted unexpectedly.

I have firmware version 7.0.1-5111 installed. Both units were working fine until late August when this started.

Has anyone seen this before or can make any recommendations?

Thanks in advance.

MustafaA · September 8

Identifying the root cause of the reboot instance(s) will require analyzing the log data set. My recommendation is to update the firmware to 7.0.1-5119 and if the issue persists, a case will be required for the analysis and resolution.

Asif_Iqbal · September 8

https://community.sonicwall.com/technology-and-support/discussion/comment/19111#Comment_19111

Hi Mustafa,

Thanks for the quick reply. I have penciled in a firmware update early next week. I will do this and see how the firewalls behave after this.

Many thanks,

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NSa 4700 random reboots

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