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iOS 16.1 - Mail App crashes in Junk Box Summary

BWCBWC Cybersecurity Overlord ✭✭✭


after having no fun with Mobile Connect SSL-VPN and iOS 16.1, I was wondering why the Mail App is crashing so often with this new Release, never happened before.

It's because of the Junk Box Summy mail sent by the Email Security Appliance. It's reproducable, open the Junk Box Summary, go back to the Inbox, open the same Junk Box Summary again, go back to the Inbox and crash. Sometimes the App crashes on the first iteration, but usually it needs this back and forth.

This happens only with the Junk Report, no other Email causes this. It also did not happened before iOS 16.1, so I don't blame the Junk Report.

FYI, just in case some experiences the same.


Category: Email Security Appliances


  • David WDavid W SonicWall Employee

    BWC, it is due to the Mobile connect app itself.

    There is a new version coming out for it soon.

    David Wilbur

     Technical Support Senior Advisor, Premier Services , SME Email Security

  • BWCBWC Cybersecurity Overlord ✭✭✭
    edited November 15

    @David W in my case this was not related to Mobile Connect, because it happened when connected via WiFi at the Office or via WiFi at Home connected through a IPsec Site-to-Site Tunnel. My comment about MC was related to iOS 16.1 in general, sorry for the confusion.

    It did not happened since iOS 16.1.1, I'll keep my eyes peeled.


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