Did MySonicWall Version 19.7 just break the ability to create NSM support incidents?
I went to create a new Gen 7 case today and saw that there is now only one data entry box on the Technical Service Requests screen, for Product name.
The drop-down still shows "Enter serial number in below text box" however, that "below text box" is no longer there.
But, to enter a case for NSM, one must enter the "Cloud GMS" serial number. And that is no longer possible.
This field is missing in both Firefox and Chrome. I don't usually check Edge...