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'The Connection requires the use of the sonicwall virtual adapter' ... solution did not work for me

fullermetricfullermetric Newbie ✭
in VPN Client

I have a co-worker with a laptop that I set up with Sonicwall Global VPN Client about a year ago has stopped working and now getting this error message. I have tried the solution from May 18, 2020 but this did not work for us.

https://www.sonicwall.com/support/knowledge-base/the-connection-xxxx-requires-the-use-of-the-sonicwall-virtual-adapter-however-this-adapter-may-have-been-disabled-or-uninstalled-please-check-your-network-configuration/200518023113883/

I've tried deleting and re-creating the connection as well, but I'm not sure what to try next. I was able to use quick assist to connect to their laptop computer so I do know that the internet has not failed.

Category: VPN Client
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Answers

  • ChojinChojin Enthusiast ✭✭

    Did you already try to uninstall the gvc (do not retain MAC)-> reboot system -> install a current version -> reboot -> and try to VPN-Dialin?

    -> If this wont work, check if the Sonicwall NIC is set to dhcp...if not set it to dhcp.

    -> You can also try to reset network connection (be carefull Wifi SSIDs with saved passwords can be deleted this way)

    image.png


    I am not sure if this tool should be used anymore but it could be worth a try:

    Where to find Global VPN Client (GVC) Cleaner Tools | SonicWall

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