Poor License Synchronization
SonicAdmin80
Cybersecurity Overlord ✭✭✭
I use FlexSpend to manage licenses for several appliances. Just today I had two units where licenses had expired on the unit even though they showed OK in mysonicwall. Logs show license synchronization error. Sometimes these can be fixed by clicking on 'synchronize' on the unit license page, but this time I had to login again and even then the first time gave an error on one of the units.
Why is license synchronization so poor that I have to babysit it constantly? This should be rock solid since if it goes unnoticed I'm paying extra for reinstating the licenses.
Category: Firewall Security Services
0
Answers
@SonicAdmin80 refer to previously documented issue:
Someone in Support got the the back-end team to synchronize some things, but not all NSM licenses.
Still awaiting firm reasoning and solution.
Will this ever be fixed? I'm getting emails that licenses have expired the day it happens and I have to go in to click on the synchronize button in the licenses page. That usually updates the licenses so why can't it do it automatically? Is it a firmware bug? Most of my units are still on 6.5.4.7.
This seems to be the new normal. There isn't automatic license synchronization anymore. Every firewall has to be manually synced using the button and even auto-allocation with FlexSpend doesn't work anymore for every appliance.