Firewall web interface just hanging
Just bought a Sonicwall NS 4700 a few weeks ago, starting setting it up and was using it with just one computer, the web interface appears to be overall pretty unreliable, but eventually it would just stop responding altogether, traffic would keep flowing through it, so I contacted support and before they got back to me, the firewall stopped passing traffic through it as well, so after a restart it came back again and the web interface was responsive again, so I told support and they told me to do a factory reset on it, so I did, but when I tried to access the web interface, it froze again. I told support but they're yet to come back to me.
Has anyone else been seeing anything like this? I'm tempted to see if I can return the firewall, because part of the reason I spent all the money on this firewall was to get something a bit more reliable than our pfSense firewall and something with support, but I don't feel like it's very reliable and support haven't really been that responsive or filled me with confidence.