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NSA2600 Firewall Blocking Access to Epic Games Download Server?

Layer8Layer8 Newbie ✭
in Firewall Management and Analytics

Hello,

I am new to working with Sonicwall firewalls and I am having some issues with downloading Unreal Engine from the Epic Games Launcher.


The only clue I have is the following error messages from the Epic Game Launcher.

[2021.09.07-23.35.41:439][147]LogHttp: Warning: 00000178D8A29840: libcurl info message cache 1 ( Trying 23.44.205.26...)

[2021.09.07-23.35.41:439][147]LogHttp: Warning: 00000178D8A29840: libcurl info message cache 2 (TCP_NODELAY set)

[2021.09.07-23.35.41:439][147]LogHttp: Warning: 00000178D8A29840: libcurl info message cache 3 (Connected to epicgames-download1.akamaized.net (23.44.205.26) port 80 (#107))

[2021.09.07-23.35.41:439][147]LogHttp: Warning: 00000178D8A29840: libcurl info message cache 4 (Recv failure: Connection was reset)

[2021.09.07-23.35.41:439][147]LogHttp: Warning: 00000178D8A29840: libcurl info message cache 5 (Closing connection 107)

[2021.09.07-23.35.41:626][153]LogHttp: Warning: 00000178D8A29D40: request failed, libcurl error: 56 (Failure when receiving data from the peer)


I attempted to use the built in packet capture tool and I see TCP IP packets being forwarded to and from the download server and none of them are showing their status as dropped. The download still fails though.


Any suggestions would be greatly appreciated.


Thanks

Category: Firewall Management and Analytics
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