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NSv on Azure High Availability

I followed this deployment https://www.sonicwall.com/support/knowledge-base/how-to-deploy-sonicwall-gen7-nsv-in-active-standby-high-availability-mode-on-azure/210329084847190/

I am unable to sync my HA pair. Mysonicwall shows the primary is associated with the secondary . the worst part about the instructions was that it asked you to create a HA interface without enabling HA which is impossible. I hav been talking with tech support for 3 days now and nobody seems to have a resolution . Has anyone on this forum successfully deployed an HA pair of Nsv 470s in Azure ? What I am noticing the most is that the HA settings on the secondary FW show as it being the primary . I am beyond frustrated. Any assistance would be appreciated.

Category: High End Firewalls
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Answers

  • MicahMicah Administrator

    I hav been talking with tech support for 3 days now and nobody seems to have a resolution

    Hello @cloudlove,

    I hope you are well.

    I'm sorry to hear about this inconvenience. I recently PMd you asking for the support case number so that I can escalate this internally. Please send it over at your convenience.

    Kind Regards,

    🖐️ Sr. Manager, Web and Digital, SonicWall. Say "hi" by tagging me at @micah.

  • cloudlovecloudlove Newbie ✭

    Case # is 43674692 . We have disabled HA for now as this was impacting business.

  • MicahMicah Administrator

    Hello @cloudlove, thank you very much. I will reach out to our support team to escalate this issue.

    Kind Regards,

    🖐️ Sr. Manager, Web and Digital, SonicWall. Say "hi" by tagging me at @micah.

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