Comments
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The problem definently seems to be with the device itself. I can't even ping or traceroute the lan IP address.
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Thanks @shiprasahu93 , I did the firmware upgrade but the issue is still there. Also, my support has expired. Do you know if I can get one-off support without buying the whole subscription? We will be retiring this device in the near future.
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Thanks @shiprasahu93 , the latest firmware I found is 6.5.4.8-89n. Is it okay to directly upgrade from 6.5.4.4-44n to 6.5.4.8-89n?
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@shiprasahu93 Can I upgrade to the latest firmware without loosing the configuration? Also, how can I get access to the firmware? Regards
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@shiprasahu93 No, I just created a network probe for testing which in turn removed this route as you've mentioned. I have removed the probe since and the route is up. Do you think it can be hardware issue as I'm pretty much lost? Is there any other ways to diagnose?
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@shiprasahu93 Yes, its seems SonicWall is simply not routing any traffic to X6 interface. Find Network Path tool just looks for traffic originating from the firewall and not the subnet that I want. Okay, on the other end of X6 is a Fortinet router with 172.24.78.0 subnet. I tried testing network probe on the static route…
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Hi @shiprasahu93 , Thanks for replying. The destination MAC address is the SonicWall unit itself. I tried to Find Network Path to a host in 172.24.78.0 subnet, but it selecting wan interface (X5) and not the specifed interface in static routing (X6). 172.24.78.19 is located on the X5 It is reached through the router at…