Comments

• Hi There is an issue of getting the real-time monitor for the NSM advanced license after the last NSM upgrade, engineering are working on fixing this issue, you can find more information about this outage in http://status.sonicwall.com Thanks

  in NSM Dashboards - No data Comment by mabdeljawad February 2022
• Then send to customer services and they can help (customer_service@sonicwall.com) Thanks

  in How can I delete my Capture Client trial version from my mysonicwall portal. Comment by mabdeljawad February 2021
• Hi You need to delete the devices from the CC cloud management, by this you will not have a commissioned devices and should be able to delete the CC license in MSW. Regards Mahmoud

  in How can I delete my Capture Client trial version from my mysonicwall portal. Comment by mabdeljawad February 2021
• Hi Ensure there is an access-rule allowing the traffic between the terminal server zone and the server zone. I think there is no need for a NAT rule since its an internal banking traffic. You can monitor the passing traffic through the connections logs or packet-monitor…

  in Sonicwall Block Bank Terminal Comment by mabdeljawad July 2020
• Hi SAMB You need to monitor the used ports in the connections log, and start listing the used ports numbers and create an entry for these ports/services if they are not already exist in the ports/services default list. What I suggest is to create a new policy and place it above this "Any/Any" policy so it will be processed…

  in Current port usage Comment by mabdeljawad May 2020
• Hi Michael Its recommended to unify the management of the firewalls, so its better to always do the configuration changes from the CSC. And in case you want to do changes direct from firewalls, then you can sync the configuration manually from the CSC interface; From CSC management tab, go to System, then Tools, from there…

  in CSC-MA settings not in sync with settings on unit Comment by mabdeljawad April 2020