Comments
-
Hi @awolvesf Its likely just a coincidence. Are you able to access the firewall while its frozen via serial connection? If you can try the next time it happens - as support will need to investigate why the firewall is locking up but will need to get some files from the firewall before a reboot is done. If you don't have…
-
Hi @GFA_Admin Please open the GVC settings and under the General tab, all the way at the bottom, please enable the option Restrict the size of the first ISAKMP packet sent. This should resolve the issue. ref: "The Peer is Not Responding to Phase 1 ISAKMP Requests" Error in Global VPN Client (GVC) | SonicWall
-
Hi @shawnmandel Did anything on the host machine change before this started happening? Example: Windows update, a new AV installed, another vpn installed?
-
Hi @b1ntech Where are you coping the CC download link from? Are you getting directly from the CC console while you are in the correct tenant?
-
Thanks @gladmin Just responded, let us know the results here after. :)
-
Hi @CF_ADMIN , No problem! The current plan is for March, but it depends on QA validation process which may delay the release date.
-
Hi @CF_ADMIN , This is an issue in the current firmware that will be resolved in the next firmware release. For now the workaround is as follows: Enable WAN HTTPS Management and then specify, on the WAN to WAN HTTPS Management rule, an object or group on the WAN who have access, The Issue ID for this issue is: Gen7-45497
-
Hi @JGs You will need to add the remote firewall network in the VPN networks for the users that need access to the remote firewall. You will also need to make sure on the local firewall, that in the VPN settings you have the GVC network included in the local subnets, and on the remote firewall, to have the GVC subnet in…
-
Hi @rdvilla , I am not sure of the needed to uninstall and reinstall issue - I would contact support for this issue. Regarding the slow throughput when connected to GVC and a wireless connection - Try following the steps in this article and it should resolve that issue for you: GVC : Degraded Internet throughput from local…
-
Hi @Kelvin I would start with getting the public ip when connected with Smarty and doing a packet capture on the firewall to see if there is any drops for whatever reason.
-
Hi @kdymanager This is expected behavior when connecting with Global VPN client. When you access the firewall management, it will pre populate with the user you have used to authenticate with the VPN.
-
Hi @gladmin We don't have an article on every option - but do you know if you are using any of the services mentioned such as IPSEC VPN (Client and site to site), LDAP, advanced routing, etc? Admin password settings are under the device tab -> Administration -> management If you are using LDAP, you can find the settings…
-
Did you enable the WAN toggle in SSLVPN? Doing this would auto create the access rules. On net extender, when entering the server ip, did you add the port number at the end? (example 1.2.3.4:4433)
-
Hey @jtuckerchug I checked some things on my side and didn't find anything useful. I'd suggest calling support when you have some time so we can go through this a bit deeper and possibly try to replicate it in lab. Sorry I couldn't be of more help here!
-
Hi @JeroLefe , I havent tested it - but you can create a schedule and then either edit the existing access rule for SSLVPN to WAN and add that schedule, or create a new access rule, and add the user or user group included in that access rule, and add the schedule there. Just make sure that the new rule is in higher…