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Nevyaditha

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Nevyaditha Moderator

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  • Hi@BWC, If the settings were imported from SonicOS 6.5.4.4 then it could be a possibility. I wanted to inform you that the the feature WAN GroupVPN was disabled at the zone level on the appliance on Sonic OS 6.5.4.X and WAN group VPN profiles were not shown up untill we enable the WAN Group VPN option in the zone. If you…
    in TZ 400 - losing configuration (partly) Comment by Nevyaditha May 2020
  • Hi @BWC , I did recall that there was reported issues where the VPN policies were deleted when the Create Group VPN option is disabled on the WAN zone and the firewall is rebooted. There was internal reference ID :DTS #222155 . This was fixed on the firmware SonicOS 6.5.4.5 as per the notes. Please check the below link for…
    in TZ 400 - losing configuration (partly) Comment by Nevyaditha May 2020
  • Hi @brunogabriel , I would like to request you to please check the below dependent servcies are running on the machine that is having issues Telephony Remote Access Connection Manager Remote Access Auto Connection Manager Along with the above listed service, try to check if there are any driver updates available for the…
    in Lost connection to local network when disconnecting from NetExtender, Mobile Connect Comment by Nevyaditha May 2020
  • Hi @marct191 , I would suggest you to enable the settings as mentioned below on the interfaces where the Phones are connected and also on the LAN interface (printer is connected to the LAN interface). Please ensure the Access rule from LAN to Multicast is allowed and also the Multicast is enabled on the LAN interfaces.…
    in Can't Airprint from Apple Mobile Devices Comment by Nevyaditha May 2020
  • Hi @marct191 , You have mentioned that you are using SonicWall SOHO 250 appliance. Can you please confirm how is the Printer connected to Sonicwall ? Please ensure that you have below settings enabled on Sonicwall : Enable Multicast under firewall settings. Enable Multicast on LAN, WLAN interfaces or on custom zone (if you…
    in Can't Airprint from Apple Mobile Devices Comment by Nevyaditha May 2020
  • Hi @_Adam , Yes , TZ 300 do support SHA 256 for VPN connections. I have attached the relevant KB article below for reference: For SSLVPN, if you check the self-signed certificate being used it will show Signature Algorithm:sha256WithRSAEncryption. If you using custom certificate then please ensure that the certificate…
    in Does the TZ300 support SHA256 auth for VPN connections? Comment by Nevyaditha May 2020
  • Hi @brunogabriel , If you are looking for the fix on the same exisitng firmware then please contact sonicwall support and you can request for the private build accordingly. Thanks!!
    in Maximum nunber of ssh sessions are active Comment by Nevyaditha May 2020
  • Hi @Rage , Can you please confirm if you are trying the manual registration on the appliance or you have the device connected with a active WAN connection? Also, please ensure you follow the steps in the KB below for the license manager connectivity issues: Thank you...
    in I did a factory reset on a tz100 and it won't sync now Comment by Nevyaditha May 2020
  • @Rage , The sonicwall uses the IP address binded to the the interface of X1 for the processing of the traffic. So whatever IP is shown on X1, firewall will forward the traffic to the gateway mentioned on the X1 Interface. I believe this should take care of the issue, do let us know if you have any other concerns or queries…
    in I screwed up My GVC VPN connection.. UGGG Comment by Nevyaditha May 2020
  • Hi, I dont see the NAT policy in the second screenshot that would forward the traffic to the Internet from the VPN clients, Please create below NAT policy : Original Source: Any Translated Source: X1 IP Original Destination: Any Translated Destination:Original Original Service: Any Translated Service: Original Inbound…
    in I screwed up My GVC VPN connection.. UGGG Comment by Nevyaditha May 2020
  • Hi @Rage , The capture that you have pasted shows both the Echo Request and Echo Reply packets from 10.34.253.163 to 8.8.4.4 and vice-versa. I would request you to open a support ticket with us so we can guide you over the remote session and perform real-time troubleshooting. Thanks, Nevyaditha P
    in I screwed up My GVC VPN connection.. UGGG Comment by Nevyaditha May 2020
  • Good tip for the troubleshooting @shiprasahu93 !! It is a good feature to use.
    in Tech Tips - A useful troubleshooting tool: Packet Replay Comment by Nevyaditha May 2020
  • Thanks @VogelArchitekten for the intresting information!!
    in SSL VPN - Connection Issues Comment by Nevyaditha May 2020
  • Hi @Rage , We see the log as 05/05/2020 22:31:19.080 Info Network Access ICMP packet allowed 184.105.97.80, 3, X1 8.8.4.4, 3, X1, dns.google ICMP Destination Unreachable, Code: 3 Can you please check if the WAN Remote access network is included for the user and also for Trusted User group under VPN access list ( OR the…
    in I screwed up My GVC VPN connection.. UGGG Comment by Nevyaditha May 2020
  • Hi @Rage , What is the error message on web or the ping repsonse you get when trying to access any IPv4 address ? Can you do a capture on SonicWALL only for ICMP traffic and generate the traffic from clients for Ipv4 address (ping 8.8.8.8 or 8.8.4.4) and let know what is packet status for that traffic hitting sonicwall.…
    in I screwed up My GVC VPN connection.. UGGG Comment by Nevyaditha May 2020