Comments
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Hello @Arkwright, I hope you are well. Our product management and engineering teams have confirmed that this vulnerability ONLY impacts the SonicOS web management interface. The SonicOS SSLVPN interface is not impacted. I have updated the security advisory to point this out. Kind regards,
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TL;DR: This has been resolved (cloud signature removed). Those still affected need to disable GAV Cloud ID 29060692 as the change may take effect over 24 hours period due to caching. --------------------------------------------------- All, I apologize for this inconvenience and I thank you for helping each other out.…
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Hello @gertrudesaem. I'm sorry to hear about this inconvenience. Although it does sound like the NSA250M experienced similar symptoms as what is described in the KB the issue only affected generation 7 devices. Therefore, it sounds like this device is experiencing another issue. If you do not have support on the device you…
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Hello @mangonacre, I'm sorry to hear about this inconvenience. Can you PM your case number to me so that I can escalate? BTW I have removed the duplicate post that you are referring to. No problem at all. Kind Regards,
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The security advisory has been updated and as of this post states, "Firmware security patch 10.0.12 is available for download." Please refer to the security advisory for a full update. Kind Regards,
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Thank you @WUT. We will add that to the article. Kind Regards,
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I see it too. I'm confirming with our back-end team now. Thank you.
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Hi @NSA2650, I'm sorry to hear about this inconvenience. I understand that you have downgraded your firewalls, would you like me to continue to escalate this issue to troubleshoot 7.0.1-5018? Kind Regards,
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Hey @NSA2650, I moved this from CSC to the Capture Client category. I can also loop in @SuroopMC to confirm what Larry said above.
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I apologize for this inconvenience, @Larry. Our teams have identified the root cause (while isolating an issue downloads from NY were redirected to our Japan CDN). This is being corrected so that you won't experience this issue in the future. Thank you for your patience. Kind Regards,
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Hey @tejasshenai, I hope you are well. Can you provide more information on this request? Are you a SonicWall firewall admin? I'm confused why you are posting a SAP error in the SonicWall community. Please understand that I am asking additional questions in order to help solve the reported issue. Kind Regards!
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Hi All, The MySonicWall.com team confirmed that there was a latency issue that was recently fixed. If you continue to see these types of issues please try again and share the firmware name of the file being downloaded. Kind Regards,
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Hi All, I'm sorry to hear about this inconvenience. We are currently working with the MySonicWall.com team to confirm any potential issues or bottlenecks. Kind Regards,
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Hey @derVossi, I hope you are well. I've moved this conversation to our Developer Hub category so our experts can help you out. @Jaime do you have any thoughts on this one? Kind Regards,
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Greetings @soumyarani, Can you please help us understand how this discussion relates to SonicWall? Kind Regards,