Comments
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Hey @sonictek, SonicWaves should not become a brick when they do not renew WNM support license. WNM 3.5 also has updates that will allow users to upgrade the software and recover their last known good configuration even after they reset the device. Please, post back with your findings so we can continue to improve our…
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Hey @shiprasahu93 @Saravanan and @Nevyaditha is this issue on your radar at all? Kind Regards,
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Hey @Norbert, I'm sorry to hear about this inconvenience. When you mention "support" do you have an existing case opened? If so can you send that over so we can take a look? Kind Regards,
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Hello @Calhtech, I'm sorry to hear about this inconvenience. I've just PM'd you asking for the case number. Kind Regards,
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Hello @Tom0x00, I hope you are well. At the moment users can not start new conversations with users, however, this will be changing shortly. In the mean-time please let me know if I can connect you with another user. Kind Regards,
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Hey @BHO, I'm working to get an answer for you. As this is an email security domain I'm moving to the Email Security category to gain more visibility. Kind Regards,
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Hello @Doan, I hope you are well. Once the PSIRT team has completed their findings they will work with you directly. Naturally, this public forum is not used when responsibly disclosing a possible vulnerability. Thank you for your understanding. Kind Regards,
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You can check out: and (sorry, PDF's display weird)
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Hi @Larry, Let me look into this. Sorry for this inconvenience. Kind Regards,
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I'm sorry to hear about this inconvenience, Larry. I've sent you a PM asking for a few example cases that we can send over to our MySonicWall team. Kind Regards,
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Hello @Doan, I can confirm that our PSIRT team did receive your email. After they review your findings they will contact you directly. Kind Regards,
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Hello @PRCITGroup, I hope you are well. I'm sorry to hear about this inconvenience. I recently PM'd you asking for your case number. Please let me know so that I can triage with our support leadership. Kind Regards,
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Hello Larry, This issue was resolved late last night. Sorry for any inconvenience caused. Kind Regards,
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Hi All, I have PM'd you asking for your MySonicWall account username for the back-end team to check. You have since replied to my PM, thank you. Our team has confirmed there is an issue and is currently investigating. Stay tuned and sorry for the inconvenience caused. Kind Regards,
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@Ankur and @GopalS, Can you provide any insight here? Kind Regards,