Comments
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Hiya @BWC , Great to see some real world experience with this new OS. No doubt there will be "more to come'. So you reloaded the firewall from the exported config? Thanks! P.S. look's ok on the latest beta and we hadn't seen this in all the betas ..
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@January_Smith , Well all SonicWALL business is supposed to be 100% channel based. That said it would be expected then that you would purchase through a SonicWALL partner. Then you would have the licensing support by way of that partner and some fallback on them. Anything else should be considered used I should think. In…
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Hi @John_Lasersohn , Thanks for thinking about us ! It's appreciated. I really feel this is far from where it needs to be. A small win yes, but there needs to be some imagination breathed into this. Thanks all the same. Steph.
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Hey @SonicwallUser , Is the WAN circuit tagged with any VLAN ID by the ISP ? In New Zealand VDSL is often tagged VLAN 10 which presents an issue that needs to be dealt with. The SonicWALL also has some reserved VLAN ID's that it also uses so that starting VLAN ID may need to be changed Kindly, S.
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@BWC , 10.2.0.3 Released ! bags you try it first.. LOL.
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Probably best to run a Packet Capture to find out what is blocking it.
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Thank you @BrookChelmo ! I cant tell you how important this kind of information is to us. It saves a lot of people an enormous amount of time. Stephan.
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Hiya @preston, Yes, and thanks for your input. There are a lot of small long term partners around I'm sure. Much like we have, they would have a renewal base and would have, from time to time, rolled out upgrades, trade-ups, software enhancements and added value by following through on technical issues. It's grass roots…
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Hi @preston , Sadly the Partner Status has only do do with how many dollars you sell. It has nothing to do with how you value your "Duty Of Care" which is the most important thing to us in the end. 15 years ago we started at Gold (we sold 45 TZ units to a customer). Since then we have gone to Silver and now we are…
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Hi @Chris , Oh well.. At least I'm a level up from "Newbie", pretty tough after having been a CSSA admin and partner for 15 years. maybe i could get a Rolex logo? LOL.
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Hey @Trevor ditto.
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Hi @Alberto , Well I'm not saying it doesn't work I just saying its a waste of a lot of peoples time when its probably so easy to automate. You say you open dozens of tickets. Lets say you open 40 tickets a year * 15 Mins to collect the logs, TSR's, and so forth. Now multiply that our for every SonicWALL user. Now include…
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It would be nice if all the relevant doc was kept together with the appropriate product releases. It would also be nice if Support cases had a button to collect whatever support items (TSR's etc) are required from the SonicWALL product and auto populate rather than wasting the support technicians and the customers time.…
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@Kadmin , Open a case and quote case 43538244 and Beta Feedback Ref 5045 TZ Series.
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Hi @Saravanan , I have already covered this off a very long time ago with development. This and many other things. I've tried really hard to be a good partner but I really feel that after >15 years I am getting nowhere. If you want my help then you can contact me directly. S.