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Dementech61

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Dementech61 Newbie ✭

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  • This discussion was opened to be proactive. The issue appears to have been Hardware and not the SonicWall TZ600/Netextender client. Two HP Z4G4 Xeon based systems were going to an unresponsive black screen and had to be hard booted to restore functionality. The two HP Z4G4 PCs were assigned to specific users. The users are…
    in remote user disconnect causes black screen lockup on local PC. Comment by Dementech61 October 2021
  • Hmmm. I see that the Community does not have a Hardware category. I'll follow your lead; maybe endpoint security? thanks
    in how do i? Comment by Dementech61 October 2021
  • Yes Ma'am, and thank you for your help. At first the issue was occurring when a user was disconnecting from a TS session; the PC @ the office would lock up. Now that I've had a chance to further troubleshoot the office PCs, I know it was a hardware issue, so that's where I wanted to move it to. I'll add some good details…
    in how do i? Comment by Dementech61 October 2021
  • Hi Micah, and thanks for the pointer. I'm a newb on the community and a lil lost. Do you know how to change the category of a discussion that I started? I also wanted to know "how to close the discussion when I solve it myself"? Or do I have to be here a while for those rights? Also, is there a "How To" for newbs on these…
    in When to Post a Discussion or a Question Comment by Dementech61 October 2021
  • I understand; I just getting on the device for the 1st time today to spec it out; new w/company also.
    in remote user disconnect causes black screen lockup on local PC. Comment by Dementech61 October 2021