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Thanks I’m managing the VPN Client IP addresses using a static pool on the SMA 200 via Users/Local Groups/Policy.
Mobile Connect is dropping connections for me as well. NetExtender works okay. When you said "adding a manual route for the NetExtender DHCP Range to the SMA everything worked again without interruption." Are you doing this through policy? I'm using an SMA 200 and TZ 400. I have two domains, two DC's, DHCP is handed by the…
We are having limited success using Smart Cards with Certificate Authority. We are using Taglio C910 smart cards with an SMA 200. So far, we can get the VPN to work with the SonicWall Mobile Connect app, but not NetExtender. Mobile Connect prompts for the certificate and PIN, and connects okay. The issue we are having with…
The issue has not been resolved. I tried Mobile Connect with a the smart card and everything is working. NetExternder does not work after selecting the certificate there is no prompt to enter the PIN, it hangs on “verifying user” until the system is rebooted. NetExternder is working with a certificate if it is loaded onto…
I did the issue was elevated to a subject matter expert (SME). Will post results if phone conference is successful.
Here is what I found: We use AD, the password for authentication was changed on the Domain Controller's Active Directory, but I forgot to update it in the VPN Portal settings. Portals / Domains / Edit Domain 'XXXXXX'in AD Cached Credentials Not Updating Via NetExtender Comment by CFT July 2020
The SMA were are not using the VPN on the TZ 400
I submitted a ticket yesterday. It’s not new we have experienced the issue on at least one workstation before the upgrade. Since March more of our users have been working remotely and for longer periods of time. I did not advise the users to try the GVC to see if that fixed the problem. It’s my understanding that the…
I have an SMA 200. The portal settings are: Authentication type Active Directory Allow password change ON Use SSL/TLS on Auto-assign groups at login ON The work stations are Windows 10 Pro The domain controller 2008 R2 Domain group policy requires a password change every 90 days. My firewall is TZ400.
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