Menu

Join the Conversation

To sign in, use your existing MySonicWall account. To create a free MySonicWall account click "Register".

Sign In Register

Log in to user interface times out

Bridges37Bridges37 Newbie ✭
in Mid Range Firewalls

I'm trying to log into the user interface to upgrade firmware and make some alterations and the connection times out. I have not been able to reach the log in page to the user interface.

This has never happened before. Not sure what is up. Any suggestions?

We have a SonicWall TZ300

I've tried several different web browsers with the same end.

Category: Mid Range Firewalls
Reply
Tagged:

Answers

  • shiprasahu93shiprasahu93 Moderator

    @Bridges37,

    Is the firewall responding to pings? Also, are you able to use SSH access to the firewall?

    Thanks!

    Shipra Sahu

    Technical Support Advisor, Premier Services

  • TKWITSTKWITS Community Legend ✭✭✭✭✭

    Are you local to the device or remote? Were any changes made to the network that could cause this? You haven't provided much information.

  • Bridges37Bridges37 Newbie ✭

    I am connected to the device, but I went to Command Prompt and found out the IP address of the gateway is different than the setup paperwork indicated. Once I used the correct IP address, I was in.

  • shiprasahu93shiprasahu93 Moderator

    Great. Glad it's all working now!

    Shipra Sahu

    Technical Support Advisor, Premier Services

  • TKWITSTKWITS Community Legend ✭✭✭✭✭

    Documentation is too often an afterthought.

Sign In or Register to comment.