Join the Conversation

To sign in, use your existing MySonicWall account. To create a free MySonicWall account click "Register".

Log in to user interface times out

I'm trying to log into the user interface to upgrade firmware and make some alterations and the connection times out. I have not been able to reach the log in page to the user interface.

This has never happened before. Not sure what is up. Any suggestions?

We have a SonicWall TZ300

I've tried several different web browsers with the same end.

Category: Mid Range Firewalls
Reply
Tagged:

Answers

  • shiprasahu93shiprasahu93 Moderator

    @Bridges37,

    Is the firewall responding to pings? Also, are you able to use SSH access to the firewall?

    Thanks!

    Shipra Sahu

    Technical Support Advisor, Premier Services

  • TKWITSTKWITS All-Knowing Sage ✭✭✭✭

    Are you local to the device or remote? Were any changes made to the network that could cause this? You haven't provided much information.

  • Bridges37Bridges37 Newbie ✭

    I am connected to the device, but I went to Command Prompt and found out the IP address of the gateway is different than the setup paperwork indicated. Once I used the correct IP address, I was in.

  • shiprasahu93shiprasahu93 Moderator

    Great. Glad it's all working now!

    Shipra Sahu

    Technical Support Advisor, Premier Services

  • TKWITSTKWITS All-Knowing Sage ✭✭✭✭

    Documentation is too often an afterthought.

Sign In or Register to comment.