unable to install netextender. - any version
ArrGee
Newbie ✭
in VPN Client
Hi Guys,
brand new Panasonic Toughbook, windows 10 2004.
versions I've attempted to install.
7.0.203 - 8.0.241 - 8.6.260 - 8.6.265 - 9.0.274 - 9.0.278 - 10.2.300
the strange thing is I've gotten 8.6.265 and 9.0.278 running on other systems.
windows 10 states the driver is corrupt, can't install.
can anyone shed some light on how to fix ?
thank so much.
-RG
Category: VPN Client
0
Answers
Hi @ARRGEE,
Thank you for visiting SonicWall Community.
Could you please try the suggestions given on the below KB article web-link? Though the KB's title is different, still the steps are applicable for the driver corrupt issue that you are facing.
Please try out and keep us notified here.
Have a good one!!!
Regards
Saravanan V
Technical Support Advisor - Premier Services
Professional Services
Hi @ArrGee
Try to download & install from Microsoft App store;
Hello Saravanan, yes thank you. I had already read and tested that solution after doing many searches.
secure boot is disabled.
in device manager, the error is 39 unable to load driver.
I'm hoping to fix this problem soon.
-RG
Hi @ARRGEE,
Thanks for your confirmation. Sorry to hear that the issue persists even after following the instructions as per suggested article.
My suggestion would be to use SonicWall Mobile Connect for time being.
To debug the netextender issue, you could approach our Support Team for further help.
Have a good one!!!
Regards
Saravanan V
Technical Support Advisor - Premier Services
Professional Services
Disable Windows 10 Core Isolation/Memory Integrity to allow installation of NetExtender with this error.
Select the Start button in the lower-left corner. Scroll through the menu and select Settings >> Update & Security >> Windows Security >> Device Security. Then, under Core isolation, select Core isolation details. Turn the Memory integrity setting Off and restart your PC.