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SSLVPN portal - Access is Denied!

DieterDieter Newbie ✭
in SSL VPN

Hi,

We upgraded NSA2650 to SonicOS Enhanced 6.5.4.5-53n and since then clients are getting the error message "Access is Denied! Please contact with your Administrator!" when trying to access the SSLVPN portal. At times the portal is working but then blocks again. Anyone having this issue before?

Thanks

Category: SSL VPN
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Answers

  • Harshi_0614Harshi_0614 Newbie ✭
    Even I came across the same issue and it is a good news that issue is fixed in new firmware.
  • Poorni_5Poorni_5 SonicWall Employee

    @Harshi_0614 ,

    As a safety measure please do take a backup of the Sonicwall and also export the settings before the upgrade.

    Thanks & Regards,

    Poornima.T.R

  • JesperBJesperB Newbie ✭
    edited October 2020

    Hi,

    This issue is back in the new 6.5.4.7-83n on our NSA 2650. After a reboot SSL VPN login works fine, but after 'a while' the user is denied access and redirected to the portal.

    The SSL VPN user is redirected to this URL on X0: https://x.x.x.x/sslvpnLogin.html

    There's even a little twist, as the language in the message is not the best English :

    'Access is Denied! Please contact with your Administrator!'

    Now go re-fix, thank you 😁

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